ABOUT THE ROLE:

Our company is growing, and we believe that our team is the key to our success! We are looking for a Service Coordinator to act as a case manager to clients in our Adult Day Health program including case record maintenance and coordination of social services. This position will start as a part-time position, around 20 hours per week, and will transition to full-time at a later date.

BENEFITS AND PERKS:

• Health Insurance with a 75% employer contribution
• Dental and Vision Benefits
• Supplemental Benefits including; Life, Accident, Critical Illness and Disability Insurance
• 401K with a company match
• Generous Paid-Time-Off
• Competitive pay rate
• Wellness & Self Care Benefit
• Supportive team structure and company culture with a focus on work/life balance
• Upward career movement and growth

ESSENTIAL FUNCTIONS:

• To act as Case Manager for individuals including case record maintenance and coordination of social services
• Provide as appropriate, coordination including referring to outside resources, and assessing, planning, implementing & monitoring the services required to meet the participants' needs.
• Inform participants of and refer them to available community services including specialized counseling.
• Providing, as appropriate, coordination of the medically-related physical, mental, and behavioral, service needs of a participant at the time of enrollment, during treatment and care in the Program, or at the time of discharge
• Assessing, planning, implementing, coordinating, monitoring, and evaluating the services required to meet a participant's needs
• Participate in the completion of comprehensive assessments and plans of care, complete service coordination notes minimally every 90 days per participant.
• Assisting with any personal, social, family, or adjustment problems the participant may experience at the Program
• Referring the participant or family to the appropriate community resources if the participant or the participant's family requires specialized counseling; and
• Coordinating services if a participant needs services from other community agencies, and no agency is acting as coordinator of services for that participant. 
• Other duties as assigned

REQUIREMENTS:

• Bachelor's degree in human services, social work, or related field required 
• Minimum 1 year of relevant experience working with adults in a professional capacity
• Experience with Microsoft Suite, Google Suite, and the ability to learn other software programs
• Fluency in both English and Cape Verdean Creole or secondary language preferred
• Strong time management and problem solving skills with the ability to prioritize
• Outstanding written and verbal communication skills, with close attention to detail
• Strong organizational skills with the ability to multitask
• Able to work independently and in a team environment

ABOUT US:

Vitra Health is a Home Health Care, Skilled Nursing, and Adult Day Health organization that specializes in care management of adults and seniors. We are a rapidly growing company which was started to improve access to quality home health care services. We rate ourselves solely by the quality of care we provide our clients. We realize that our clients are someone's parent, grandparent, child, friend, or neighbor – we pride ourselves on never taking this fact for granted.