Remote – work from home.

Guaranteed 15 hours/week with the expectation to flex up to 28 hours/week from January through April or during other peak times.

Vivante Health is an innovative startup reinventing the way chronic conditions are managed. We’re filling the unmet needs of people with chronic conditions that are invisible, neglected or stigmatized, starting with digestive disease.

Why digestive? Because an astonishing 70 million people in the US are affected—that’s twice the number with diabetes and more than many other chronic conditions combined. Unlike other chronic conditions, though, digestive diseases often go untreated or misdiagnosed…because of stigma.

At Vivante, we think it’s time to bring digestive health to the forefront while providing REAL solutions to the millions who are struggling and don’t know where to turn. Our health management ecosystem, GIThrive, empowers people—through brilliant technology and advanced science—to spend less time worrying about their digestive symptoms and more time living life. GIThrive is the first and only employer-sponsored program for digestive health.

We’re a young company, but our collective experience in clinical care, patient education, and consumer technology is unmatched. If you have the knowledge, passion, and experience to enhance our team and the idea of working for a fast-paced startup excites you, we’d love to hear from you.

We're a remote-first company, and we’re changing the way healthcare is delivered.

Position Description

• Acts as the main point of contact for Vivante Health members, coordinating ‘whole person’ care and helping the members navigate through Vivante Health’s chronic disease management program.

• Provides one-on-one HIPAA-compliant telephonic, video, and instant message coaching to members seeking improved digestion and relief from chronic conditions.

• Provides individualized and holistic health coaching based on member’s primary concern, including but not limited to: stress management, mindfulness, healthy sleep, medication adherence, self-advocacy, physical activity, self-monitoring, and assistance with the app GIThrive.

• Determines the need for Medical Nutrition Therapy (MNT) based on the MNT escalation plan. Refers members to dietitians when MNT is necessary.

• Aids in the administrative burden of caring for chronic disease and supports the member with developing self-efficacy and self-advocacy.

• Applies Vivante Health’s Member Engagement Model and Practice Guidelines to promote symptom relief, digestive condition treatment, and behavior change.

• Provides education on a variety of topics.

• Assists members in setting health goals and supports accountability for goal attainment.

• Assists members in maintaining engagement with GIThrive, Vivante Health’s learning and engagement technology platform.

• Documents according to established guidelines and Vivante Health expectations.

• Collaborates with the interdisciplinary team for optimal care for the members.

• Assists members in completing their unique Action Plans through GIThrive.

• Contributes articles for blog or website posts and content for the GIThrive platform.

• Practices within HIPAA/state/federal guidelines, Vivante Health’s Practice Guidelines, within personal licensure and scope, and refers to other disciplines according to Vivante escalation plans and guidelines.

• Maintains strict confidentiality of members’ Protected Health Information and is bound by Vivante Health’s confidentiality agreement.

Required Qualifications

• Minimum of Bachelor's degree in Social Work, Psychology, or other Health Enhancement field OR completion of an intensive health coaching certification program and achievement of NBC-HWC credentials

• A minimum of one year of face-to-face, telephonic, or video health coaching experience. This does not include chat-based coaching.

• Technologically savvy, able to pick up new technology quickly and seamlessly. We make updates to our app often!

• Outstanding interpersonal and communication skills, specifically the ability to engage in a dynamic clear conversation by telephone or video

• Practical knowledge and experience in integrating behavioral modification methodologies/techniques into coaching delivery

• Self-directed, highly organized, and able to multitask

• Flexibility to work with variable individual schedules across multiple time zones, including one evening until 8 Central Time. Your schedule will be created two months in advance.

• Quiet and professional dedicated workspace with secure high-speed internet access

Preferred Qualifications

• Certified Health Coach: NBC-HWC credentials preferably, Wellcoaches, International Coach Federation, Duke Integrative Medicine, National Society of Health Coaches, American Council on Exercise.

• Experience with Motivational Interviewing, SMART goal setting, assessing stages of change/readiness, etc.

• Bilingual (Spanish)

Benefits

• Internet stipend

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience and ranges between $22-26 per hour.

Vivante Health is an equal opportunity employer. We are not currently accepting candidates residing outside of the US.

Note: Vivante Health will never request financial details as a part of the job application. All communication with the hiring team will be completed through the applicant tracking system.