Job Description

Vivid Ink Graphics is seeking a CSR/Account Coordinator.

CSR responsibilities include answering/directing phone calls, taking messages, contacting and responding to customers about their projects, and updating project statuses in Vivid's system.

Account Coordinator responsibilities include working as part of a sales team in a support role. Primary duties include entering estimates and orders and providing customers with friendly, helpful, excellent customer service. An ideal candidate will be able to learn our products quickly, serve as customer liaison, and follow each job from estimate to final delivery. They will be proactive in solving customer issues and take ownership of each project.

Other duties include invoicing, light bookkeeping, and supplies ordering. This is a full-time position; the hours are M-F, 8am-5pm.

Applicants must have computer experience including Microsoft Office, a positive attitude, and must love helping customers. Applicants must also be responsible, dependable, organized, and be able to communicate clearly and pleasantly on the phone, through email, and in person.

Vivid Ink Graphics provides wide and small format printed graphics, including banners, decals, signage, vehicle graphics, displays, packaging, brochures, and much more to a diverse client base. Since 1999, Vivid Ink Graphics had prided itself on delivering the very best graphics and providing our customers with the highest level of service. Learn more at www.vividink.com

We are looking for a long-term addition to our team of professionals. Experience in account management or inside sales is preferred but not required. Please send resume/work history.

Company Description

Vivid Ink Graphics is a full-service graphics communication, offset printing and fulfillment company founded in 1999. We strive to provide excellent customer service to our corporate graphics customers every time. We are seeking an Outside Sales Representative to join our continually growing team in our New Orleans Headquarters.