Pay Range: $26.00 - $27.00 per hour

VIVOTEK Company Introduction:

VIVOTEK INC., established in Taiwan in 2000, has quickly grown into a prestigious leading manufacturer in the network video surveillance industry. In 2006, VIVOTEK (TAIEX: 3454) was listed on the Taiwan Stock Exchange. VIVOTEK spun off its SoC division into a wholly owned subsidiary in 2007, namely VATICS, which focuses on multimedia SoC development and sales. To keep pace with rapid sales growth, it established a US subsidiary in California in 2008 to offer sales, support and service.

Job Description

• Respond to sales inquiries from customer phone calls and e-mails
• Makes outgoing customer calls or cold calls in order to promote products, trainings, or tradeshows
• Determine customer requirements and expectations in order to recommend specific products and solutions. Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
• Provide accurate information regarding pricing and availability of in-stock items to existing customers. Monitor scheduled shipment dates to ensure timely delivery, and expedite as needed
• Coordinate Project Registration process and loaner / demo cameras with sales managers
• Fill requests for catalogs, information, or samples, and setup and maintain customer files
• Work with Technical Support Team to make sure Return Merchandise Authorizations are being

processed correctly and on time for clients.

• Operate as the inside support for regional sales managers on all matters related to accounts within your territory. Collaborate with sales team to ensure growth attainment.

• Build and maintain strong, long-lasting customer relationships. Identify and grow opportunities with accounts under your management.

• Preform other related duties as assigned

Requirements

• 1 year related experience preferred
• Familiar with Microsoft Office, Salesforce, SAP
• Ability to work in a busy, fast-paced environment
• Must be detail-oriented and punctual
• Must have great organizational skills
• Excellent communication skills (written and verbal)
• Strong customer service skills
• Ideal candidate should demonstrate positive and eager attitude toward sales development and would like to pursue a career in this field.

Potential hires must provide appropriate documentation demonstrating authorization to work in the United States.