Salary Range:  $65,000 - $73,000 annual

VIVOTEK INC., established in Taiwan in 2000, has quickly grown into a prestigious leading manufacturer in the network video surveillance industry. In 2006, VIVOTEK (TAIEX: 3454) was listed on the Taiwan Stock Exchange. VIVOTEK spun off its SoC division into a wholly owned subsidiary in 2007, namely VATICS, which focuses on multimedia SoC development and sales. To keep pace with rapid sales growth, it established a US subsidiary in California in 2008 to offer sales, support and service.

Job Description:

The VIVOTEK USA Field Trainer is responsible for the maintenance, administration, setup, and development of current and future training programs.  

·  The Field Trainer will design, deliver, and recommend improvement of the VIVOTEK Product Expert curriculum & VORTEX VSaaS Certification program.

·  Collaborate with existing subject matter experts and ensure technical expertise on all new and updated products to contribute to the design and maintenance of current and effective training programs.

·  Maintain new course work and curriculum based on company needs and ensure up-to-date certification of BICSI, CEU, or other class credits.

·  Maintain training material for in-class and online courses. Participate in the production of future online training modules.

·  Evaluate course outcomes through class surveys and make necessary changes to ensure maximum effectiveness of the training program.

·  Work with the sales and marketing team to maintain a rolling schedule throughout each quarter.

·  Act as a supportive resource fielding questions about a variety of training topics.

·  Assist with internal and external training when needed.

·  Work with the sales and marketing team to ensure consistent messaging across the board.

·  Create and administer a test at the end of each training to determine attendee comprehension. 

 Marketing/Accounting:

·  Get assistance from marketing in creating flyers and other marketing material necessary to promote training courses.

·  Collaborate with RSMs and inside sales to obtain a list of potential attendees and assist in making cold calls to recruit attendees and reach head count goals.

·  Work with sales and marketing to have a full understanding of the Channel Partner Program, including levels, qualifications, and benefits to be able to answer questions about the CPP and be an ambassador for the program.

·  Track and efficiently manage training registrations through the use of event ticketing service (ex. Eventbrite).

·  Manage giveaway inventory.

·  Print training manuals.

·  Prepare training certificates for paid attendees.

·  Generate a report after each training.

·  Generate accounting report.

·  Manage training budget effectively.

Class Setup and Training Case:

·  Schedule, research, and book all training venues.

·  Prepare, ship, and ensure all training materials are received by the venue

·  Coordinate with venue staff to set up the classroom based on a predefined layout.

·  Manage and update training cases based on need.

REQUIREMENTS

·  1-3 years related experience

·  Bachelor’s degree in related technical field

·  Strong interpersonal skills. Able to work with a cross-functional team

·  Domestic and international travel is required. At least 65%.

·  Ability to create training material for various types of audiences.

·  Strong presentation skills are a plus

·  Graphic design background a plus

·  VSaaS Technology experience is a plus

·  Online training content development a plus

·  Previous training or educator experience is a plus

·  Deliver highly technical information while being able to speak to a less-technical audience.