Job Description

VOCA has an immediate opening  available for Customer Service professionals in La Vista, NE! If you are interested, please forward your resume to Alesha at amelbourne@myvoca.com! POSITION DETAILS  JOB DESCRIPTION We are seeking a customer focused, detail oriented, positive minded individual to work in the office as a Customer Service Representative! The ideal candidate must possess initiative and the ability to work in a high-volume and fast paced environment. DUTIES WILL INCLUDE:

• Answering phones and emails
• Attending to walk-in customers in a friendly and professional manner
• Verifying information over the phone and answering customer questions.
• Assisting with scheduling, and providing pricing to customers.

QUALIFICATIONS

• 3-5 years customer service or administrative support experience
• Familiarity with the MS Office Suite, and ability to learn new software programs
• Very detail oriented, able to multi task, strong organizational skills
• Ability to interact with customers and co-workers professionally
• Experience or knowledge of the plumbing or HVAC industries a bonus

BENEFITS AND HIGHLIGHTS

• Casual dress code in a family friendly and team-oriented environment
• Somewhat flexible schedule of Monday through Friday 7: 00 am to 4: 00 pm, or 7: 30 am to 4: 30 pm, or 8: 00 am to 5: 00 pm
• Dental insurance, vision insurance, retirement plan, PTO, and a company paid Strada healthcare plan

VOCA: THE SPIRIT OF WORK