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Call Center Representative

Voca LLC

Call Center Representative

Sylmar, CA
Full Time
Paid
  • Responsibilities

    Job Description

     

    VOCA has an immediate opening available for Technician I, Remote Care professionals in SYLMAR, CA!

     

    POSITION DETAILS 

    JOB DESCRIPTION/QUALIFICATIONS

    • Works in a call center environment under close and direct supervision on defined work assignments while following established procedures.  
    • Exercises basic customer service and technical skills in response to remote monitoring inquiries and complaints from health care professionals, field personnel, patients, and various internal departments. 
    • Answer inquiries regarding technical issues and/or complaints, as well as adverse events by identifying and collecting information from callers. 
    • High school diploma or equivalent. 
    • Minimum 1 year experience in a customer service, product support, IT, telecommunications or related role, ideally in a call-center environment.

     

    SHIFT

    • 40 Hours/Week

    VOCA: THE SPIRIT OF WORK  

    • IND-PF

    Company Description

    Voca is a relationship organization focused on uniting talented individuals with exceptional companies. At Voca, we strongly believe that a better career results in a happier you, and we are therefore dedicated to help guide people on a career path that fulfills their passion and purpose. We work throughout the United States, with our corporate office based in Rochester, Minnesota. Whether you are seeking to advance your career, follow a new calling, or add the right people to your organization, we are here to help. Voca: The Spirit of Work