Benefits:

Bonus based on performance

Competitive salary

Paid time off

Training & development

Position Summary/Purpose

This is a high potential opportunity with clear growth prospects for the right candidate. The ideal candidate will demonstrate a desire to grow, build teams and relationships.

Achieve exceptional customer satisfaction by surpassing expectations and consistently meeting the company’s contractual obligations. Our cleaning and restoration services are geared towards timely and profitable delivery, ensuring the highest level of satisfaction for our customers.

Primary Responsibilities:

Managing and overseeing all aspects of carpet cleaning and restoration projects

Meet and exceed established targets for responding to, and completing estimates on incoming leads

Performing initial site inspections and damage assessments

Scheduling and dispatching crews and equipment to various job sites

Developing project plans, including timelines and resource allocation

Coordinating with technicians, estimators, subcontractors, and office staff

Ensuring projects are completed on time, within budget, and to the highest quality standards

Communicating effectively with clients, insurance adjusters, and team members throughout the project

Conducting quality control inspections and ensuring customer satisfaction

Managing project documentation, including work orders, invoices, and timecards

Create invoices, bill and collect payments from customers

Order materials required for projects and coordinate delivery to the job site

Maintain market leadership through continuous implementation of state-of-the art technology as it pertains to the delivery of our services

Tracking equipment used on cleaning and restoration projects and making sure that its all accounted for

Perform general maintenance on company equipment and vehicles

Requirements:

Valid driver’s license

Proven experience in project management within the cleaning and restoration industry

Strong leadership skills and the ability to manage multiple projects simultaneously

Knowledge of restoration techniques and carpet cleaning procedures

Familiarity with industry software, such as Xactimate, for job estimating

Certifications such as IICRC are highly beneficial

Excellent communication and customer service skills

Understanding of job profitability, profit and loss, balance sheet etc.

High levels of integrity and intellectually honest

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Ability to successfully complete a background check subject to applicable law

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.