General Manager Benefits

Performance Pay

Equity opportunity

401(k)

Health Benefit Options

Generous PTO

Training & Development

Company Overview

At Voda, we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, fire and smoke damage restoration, mold mitigation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results.

General Manager Job Summary

This is an exciting opportunity to be on the ground floor of disrupting the cleaning and restoration industry in the Phoenix market with the opportunity to participate in equity and profit sharing as the business scales.

Offer guidance and foresight to the organization by aiding the senior management team in crafting both the long-term strategic blueprint and annual plans for the company. Promote the prompt and profitable delivery of all services, consistently surpassing company standards for quality and customer satisfaction. Uphold market leadership by fostering staff development and perpetually enhancing business processes.

As a business partner to the President of Voda Phoenix, take an active role in building a multi-territory location from the ground up through efficient management of staffing, training, documentation, inventory, equipment purchases, maintenance, record keeping, housekeeping, and employee relations.

Essential Duties & Responsibilities

Within the first year of opening Voda Phoenix, the GM will be responsible for building the business to multiple crews generating multi-millions in revenue. This will require developing deep relationships with insurance agents, plumbing contractors, property managers, and general contractors to build the Voda brand in the market and become the service provider of choice for restoration and cleaning projects.

Ensure accomplishment of the objectives as stated in the Strategic Plan through effective implementation and ongoing refinement of the Plan.

Exceed company targets for Sales, COGS, Direct Labor, Net Profit, liquidity, cash flow, quality ratings, and customer satisfaction.

Research and prepare analysis documents and proposals as needed to address market trends and assist the company in meeting its long-term goals.

Develop profitable relationships with customers that bring value to both parties.

Foster a team-oriented atmosphere consistent with the Vision, Mission, and Core Values of the company.

Provide vision, leadership, and discipline regarding long-range fiscal planning and the overall financial health of the company to ensure its continuity and solvency.

Ensure employment compliance with all Federal, State, and Local regulatory agencies.

Ensure the continued growth of the company by developing existing people, and assisting in recruiting and selection of new, talented people into positions of leadership within the organization.

Maintain market leadership through consistent implementation of state-of-the-art technology pertaining to delivery of the company’s services and marketing to new clients and markets and focus on continuous process improvement across all departments.

Negotiate and establish contracts beneficial to the overall success of the company while being sensitive to strategic relationships with company suppliers and partners.

Work to maintain production capacity through adequate staffing, equipping, and supplying of operations.

Achieve the highest degree of consistency in the implementation of company operating systems.

Education & Experience

Bachelor’s degree required or relevant work experience in lieu of degree, an advanced degree is a plus.

Proven restoration experience and success in progressively responsible leadership roles within the industry, with a strong focus on Sales, Operations and Administration

IICRC certifications in WRT, FSRT. CCT, & AMRT required, OSHA certification a plus.

A minimum of five 5 years of experience in managing others is required, with a diverse background across various business functions such as Sales, Operations, Administration, Accounting, and HR.

Demonstrated success in driving operational efficiency and process improvements.

Skills & Abilities Required

Proficient in interpreting financial reports, including Profit & Loss, Balance Sheet, and Cash Flow statements. Possesses a deep understanding of how the information on these reports relates to the business activities that generate them. Skilled at analyzing results and translating them into focused actions and Key Performance Indicators (KPIs) for appropriate areas of the business.

Demonstrates the ability to identify clear opportunities and threats, assess the company's strengths and vulnerabilities accurately, and grasp the overall strategic picture.

Possesses strong communication skills, adept at soliciting, processing, and integrating inputs and ideas from subordinates, peers, and executives. Deals with areas of conflict or disagreement through open and honest dialogue and provides effective feedback.

Exhibits an understanding of the natural sources of conflict and takes proactive steps to prevent or address them constructively when they arise.

Proficient in computing rates, ratios, and percentages, interpreting financial reports, and analyzing performance against business plans and industry benchmarks.

Demonstrates empathy and active listening skills, accurately tuning in to the opinions, feelings, and needs of others, encouraging open communication and feedback.

Shows intermediate to advanced proficiency in using computers, the internet, PDAs, and other digital technology specific to the job, as well as in MS Word, Excel, and other industry-specific software.

Apply now and let's embark on this thrilling journey together, making spaces shine and restoring lives with the power of Voda Cleaning and Restoration!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.