Benefits:

Opportunity for advancement

Training & development

Customer Service Representative

Volare Management Group

Providence, RI 02907

Full-time

Job details

Job Type

Full-time

Qualifications

High school or equivalent (Required)

Customer service: 1 year (Preferred)

Benefits

Paid training

Travel reimbursement

Full Job Description

Customer Service Representative (Summer Internships Available Also!)

Volare Management Group, Inc. is searching for a savvy leader to join our firm as a Customer Service Representative. The Customer Service Representative will be focused on increasing the revenue for our client portfolio and the company as a whole by interacting with consumers on a daily basis. The initial development and continuous relationship established between the Customer Service Representative and the potential new customer is vital to ensure the continued success and profitability of our clients. The Customer Service Representative will collaborate closely with the business development and sales team and share insight into the customers’ needs and preferences in order to incorporate them into promotional product offerings. The Customer Service Representative will also have the chance to lead, align, and develop other team members in the customer service department to guarantee that compliance and client knowledge is all current and relevant.

Customer Service Representative Responsibilities:

Maximize client satisfaction through consistent communication on all products and services offered

Improve customer retention and daily revenue for potential new accounts and existing accounts through proactive engagement

Once qualified to manage our clients directly, you will be responsible for developing strong consultative relationships with each client, including understanding their business objectives and identifying how our company can best meet their needs

Provide customer account updates to team members and leadership on a daily basis

Develop a thorough understanding of all products/services for the client assigned, and ensure various promotional offerings match the customers’ needs

Customer Service Representative Requirements:

Previous experience in customer service with a proven, successful track record

A high degree of self-motivation

Ability to work both independently and/or as part of a team is required

Availability to travel locally within a ten-mile radius to meetings, events, and trainings

Effective communication skills to use with all customers as well as all levels of our organization

Possess high level of flexibility to adapt our ever-evolving, dynamic work environment

Ability to critically think and solve common and complex issues that may arise

High School diploma required, Bachelor's degree preferred

Why work here?

Paid Training

Company Paid Travel

Market Competitive Pay Structure: Base, Weekly Bonuses, Incentives, and a signing bonus available

Rapid upward mobility

Community involvement and charitable opportunities

A fun, high energy work environment! No cubicles here, we work closely together as a team!

Apply today! Hiring Immediately!

www.volaremanagement.com

Job Type: Full-time

Pay: $600.00 - $900.00 per week

Benefits:

Paid training

Schedule:

8 hour shift

Monday to Friday

Ability to commute/relocate:

Lincoln, RI 02865: Reliably commute or planning to relocate before starting work (Required)

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Preferred)