Job Description

When you accept a position with Volo you’ll be joining a passionate, driven group of innovators within the social sports industry. We are looking for natural leaders with an all hands on deck, not afraid to roll up their sleeves, kind of attitude. In this role, you’ll become an expert in your assigned venues and sports for adult and youth leagues.  You will be responsible for  tackling everything from operations to customer service.

If you’re ready to embark on a career that will impact your life and your community while having lots of fun in the process--keep scrolling!

RESPONSIBILITIES

• SPORT PRODUCT & PERFORMANCE

  • Assure quality, control, and strength of both youth and adult programs through site visits and serve as a site lead for programs whenever necessary

  • Spearhead league audit & evaluation 

  • Develop relationships with current and future league venues

  • Track the needs of each site including improvements

  • Generate future  sales for your sport

  • Ensure growth & retention of players for your sport 

  • SPORTS OF RESPONSIBILITY: Flag Football

• SPORTS LEAGUE OPERATIONS

  • Sport team merging & scheduling 

  • Provide on-field support 

  • Handle player communication - sending all emails for assigned sport leagues

  • Maintain equipment for assigned sports including ordering replacements, noting damages, and reporting to the market’s equipment lead

  • Maintain fields as needed based on weather, location, and sport-specific requirements

  • Set up & take down fields and gather up equipment

• CUSTOMER SERVICE

  • Act a first line of communication for players of assigned sport

  • Resolve any emerging problems that our customers might face with accuracy and efficiency

  • Anticipate and provide proactive solutions to prevent problems from arising in the future

  • Act as an escalation point for player, parent, partner, and volunteers

  • Call & text sport captains during league registration time

   

• TALENT DEVELOPMENT

  • Support training in your market for assigned sport(s) to the part-time hosts as well as all internal referees

  • Recruit, mentor, and ensure quality staff and product – includes reviewing sport-specific league audits

• FUNDRAISING & DEVELOPMENT 

  • Execute fundraising activities with the support of league hosts

Qualifications

MUST-HAVES

• Minimum of 1-3 years of professional experience

• Ability to work nights and weekends. This will not fall into a general work-week and hours will typically fall Sunday-Thursday between 12:00 p.m. – 10:00.p.m.)

• Can marshal resources effectively and comfortably 

• Can navigate a fast-paced, ever-changing environment with minimal supervision

• Excellent written and verbal communication skills

• Dynamic personality interested in working in, and contributing to, a fun and active sporting environment

“WOW” US WITH ...

• Experience in sport or event management and/or business development capacity

Additional Information

Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.