Job Description
When you accept a position with Volo you’ll be joining a passionate, driven group of innovators within the social sports industry. We are looking for natural leaders with an all hands on deck, not afraid to roll up their sleeves, kind of attitude. In this role, you’ll become an expert in your assigned venues and sports for adult and youth leagues. You will be responsible for tackling everything from operations to customer service.
If you’re ready to embark on a career that will impact your life and your community while having lots of fun in the process--keep scrolling!
RESPONSIBILITIES
SPORT PRODUCT & PERFORMANCE
Assure quality, control, and strength of both youth and adult programs through site visits and serve as a site lead for programs whenever necessary
Spearhead league audit & evaluation
Develop relationships with current and future league venues
Track the needs of each site including improvements
Generate future sales for your sport
Ensure growth & retention of players for your sport
SPORTS LEAGUE OPERATIONS
Sport team merging & scheduling
Provide on-field support
Handle player communication - sending all emails for assigned sport leagues
Maintain equipment for assigned sports including ordering replacements, noting damages, and reporting to the market’s equipment lead
Maintain fields as needed based on weather, location, and sport-specific requirements
Set up & take down fields and gather up equipment
CUSTOMER SERVICE
Act a first line of communication for players of assigned sport
Resolve any emerging problems that our customers might face with accuracy and efficiency
Anticipate and provide proactive solutions to prevent problems from arising in the future
Act as an escalation point for player, parent, partner, and volunteers
Call & text sport captains during league registration time
TALENT DEVELOPMENT
Support training in your market for assigned sport(s) to the part-time hosts as well as all internal referees
Recruit, mentor, and ensure quality staff and product – includes reviewing sport-specific league audits
FUNDRAISING & DEVELOPMENT
Qualifications
MUST-HAVES
Minimum of 1-3 years of professional experience
Ability to work nights and weekends. This will not fall into a general work-week and hours will typically fall Sunday-Thursday between 12:00 p.m. – 10:00.p.m.)
Can marshal resources effectively and comfortably
Can navigate a fast-paced, ever-changing environment with minimal supervision
Excellent written and verbal communication skills
Dynamic personality interested in working in, and contributing to, a fun and active sporting environment
“WOW” US WITH ...
Additional Information
Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or company policy. We strive to create a healthy and safe workplace and we prohibit harassment of any kind.
Volo partners with TeamWork Online, connecting people to sports jobs, careers, and internships for more than 30 years. Visit our page here to learn more.
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