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NYC Kids Programming & Outreach Coordinator

V

Volo

NYC Kids Programming & Outreach Coordinator

New York, NY
Full Time
Paid
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  • Responsibilities

    Job Description

    JOB TYPE: Full Time

    SCHEDULE: M-F 9am-6pm, ability to work some nights and weekends 

    RESPONSIBILITIES

    PROGRAMMING EXECUTION & GROWTH 

    • Manage operations and logistics and grow local programs

    • Assure quality control and strength of programs through site visits and serve as a site lead for programs as needed

    • Use Foundation curriculum and program training materials for coaches and adjust as needed to preserve the quality of training & programming

    • Develop relationships with current and future league venues

    • Interact with parents of programs and enhance retention rates

    • Collect program metrics and analysis throughout the season and utilize tools provided for tracking and evaluating

    VIRTUAL PROGRAMMING 

    • Manage daily operations and logistics for all Virtual programs

    • Grow and retain player and volunteer base through strategic and targeted outreach efforts

    • Collect program metrics and analysis throughout the season and utilize tools provided for tracking and evaluating

    • Maintain relationships with current and future partners

    • Work with local leadership to effectively integrate virtual sessions into program cancellation plan

    CUSTOMER SERVICE

    • Resolve any emerging problems that our customers might face with accuracy and efficiency

    • Anticipate and provide proactive solutions to prevent problems from arising in the future

    • Act as first point of contact for player, parent, partner, and volunteers

    STAFFING, HIRING & VOLUNTEER MANAGEMENT

    • Recruit, hire and schedule part-time talent to run Volo Kids programs and events

    • Lead initiatives for engagement and support, including pre-season training, mid-season check-ins, and end of season celebrations

    • Manage staff & volunteer feedback review & analysis

    • Assign staff and volunteers to each program as a program lead and for collecting weekly feedback

    EXPAND IMPACT VIA MARKETING, COMMUNITY OUTREACH, PARTNERSHIPS & EVENTS

    • Increase brand awareness for the Volo Kids Foundation through community events; Be the outreach event lead & attend events as needed

    • Strategically track effectiveness of these events by measuring growth in recruitment numbers for volunteers and kids at our leagues

    • Identify community events for Volo Kids Foundation to promote offerings  and endure proper staffing of  community outreach volunteers

    • Create a system where community outreach volunteers can be empowered to plan and execute community outreach events

    • Facilitate partnerships with community organizations and neighborhoods to grow youth registration numbers

    FUNDRAISING & DEVELOPMENT

    • Collect data & provide analysis to support future funding opportunities

    • Execute fundraising activities with the support of city team and  local hosts

  • Qualifications

    Qualifications

    MUST-HAVES

    • BA or BS degree; minimum of 1-3 years of professional experience

    • Demonstrated success in leading program strategies with the ability to identify and respond to opportunities with tailoring, designing and managing innovative, high-quality programs

    • Ability to work nights and weekends (most hours will be in the office and fall into the general M-F work week 9:00 a.m. – 6:00 p.m., but additional hours are required)

    • Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision

    • Detail-oriented project manager – you have experience managing multiple projects across function areas and feel comfortable wearing many hats

    • Excellent written and verbal communication skills

    • Dynamic personality interested in working in, and contributing to, a fun and active work environment - inside the office and out in the field!

     

    “WOW” US WITH ...

    • Fundraising and/or non-profit work

    • Experience managing a team

    Additional Information

    Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.