Title: Volunteer Coordinator

Job Classification: Non-Exempt

Schedule: Full Time

Pay Range: $23 - $28

Reports to: Director of Programs

Last Updated: 7/13/2026

Essential Job Responsibilities

Volunteer Recruitment & Engagement

• Lead the recruitment, screening, onboarding, training, scheduling, and retention of volunteers across all Volunteer Center programs.
• Develop volunteer roles, training materials, and procedures that ensure volunteers are prepared for successful service.
• Build and maintain a diverse pipeline of individual, student, community, and corporate volunteers.
• Coordinate volunteer staffing for Food For Kids, Operation Teddy Bear, Impact Makers, Community Pantry operations, fundraising events, and other organizational initiatives.
• Foster an outstanding volunteer experience that encourages long-term engagement and retention.

Volunteer Operations & Management

• Manage the Volunteer Center's volunteer management platform (HandsOn Connect), volunteer records, waivers, and databases.
• Track volunteer participation, hours, and outcomes to support grants, reports, and organizational planning.
• Oversee volunteer scheduling, communications, operational procedures, and issue resolution.
• Continuously improve volunteer systems, processes, and overall efficiency.

Community Partnerships & Volunteer Stewardship

• Develop and maintain relationships with nonprofit organizations, schools, businesses, civic groups, and corporate partners to expand volunteer opportunities.
• Coordinate corporate volunteer experiences, volunteer recognition events, and annual appreciation initiatives.
• Create volunteer communications highlighting program updates, impact stories, and upcoming opportunities.
• Conduct volunteer orientations, tours, and presentations for community partners, donors, and prospective volunteers.

Program Support & Organizational Collaboration

• Support all Volunteer Center programs through volunteer coordination, event planning, logistics, and operational assistance.
• Collect volunteer stories, photographs, testimonials, and program data for marketing, grant reporting, and organizational communications.
• Represent the Volunteer Center at community events and outreach activities while promoting volunteer engagement.
• Perform additional duties and special projects that support organizational priorities.

Qualifications

• Bachelor's degree or equivalent experience in nonprofit management, volunteer management, communications, education, or a related field preferred.
• Two or more years of experience in volunteer coordination, nonprofit programs, community engagement, customer service, or event planning preferred.
• Strong organizational, project management, communication, and relationship-building skills.
• Experience with Salesforce, HandsOn Connect, Google Workspace, Microsoft Office, or similar platforms preferred.
• Ability to manage multiple priorities while maintaining professionalism and attention to detail.
• Ability to work independently and collaboratively in a fast-paced, mission-driven environment.
• Commitment to the Volunteer Center's mission and values.

Physical & Schedule Requirements

• Ability to lift and move program materials and donations weighing up to 50 pounds.
• Ability to stand, walk, bend, and work indoors and outdoors during volunteer activities and events.
• This is a full-time, non-exempt position. The regular schedule is Monday through Friday, with occasional evenings and weekends as needed.
• This position is based across the Volunteer Center's Torrance and Long Beach offices, and staff should expect to regularly divide their work schedule between both locations.
• Frequent local travel throughout the South Bay, Harbor, and Long Beach communities is required. A valid California driver's license, reliable transportation, and proof of insurance are required.