YMCA Southcoast

Volunteer Coordinator

Position Summary: YMCA Southcoast is seeking a Volunteer Coordinator to support two impactful food security programs: Sharing the Harvest Community Farm and the Full Plate Project. This role is ideal for someone who enjoys working with people, staying organized, and supporting mission-driven community work through a food insecurity and equity-informed lens.

Essential Functions:

Coordinate and schedule individual, group, and corporate volunteers across Sharing the Harvest Community Farm and the Full Plate Project

Serve as the primary point of contact for volunteer inquiries and ongoing communication

Manage volunteer sign-ups, calendars, tracking systems, and basic reporting

Support volunteer recruitment, onboarding, orientation, and appreciation efforts

Track volunteer hours and participation to support grants, reporting, and internal metrics

Collaborate with program staff to align volunteer activities with program capacity and seasonal needs

Maintain organized volunteer records and contact lists

Foster a welcoming, inclusive, and dignity-centered volunteer experience grounded in an understanding of food insecurity

Apply a food insecurity lens to volunteer engagement, ensuring respectful, community-centered service delivery

Demonstrate strong organizational, communication, and time-management skills in a seasonal work environment

Work effectively with diverse populations, community partners, and volunteers of varying experience levels

Utilize email, spreadsheets, and scheduling tools to support daily operations

Uphold and model YMCA values of social responsibility, healthy living, and community impact

Trainings and Certifications:

CPR/First Aid/AED certification (or ability to obtain within a specified timeframe)

Food safety or food handling training (or willingness to complete)

Completion of YMCA-required online trainings prior to the start of the position, including:

New Employee Orientation

Child Abuse Prevention

Mandated Reporter

Bloodborne Pathogens

Hazard Communication

Employee Safety

Additional training related to volunteer management, food insecurity, or community engagement preferred

Work Environment:

Combination of office-based administrative work and on-site program support

Seasonal variability in hours, with peak demand April–October

Occasional evenings or weekends for group volunteer days or events

Outdoor work in farm or food distribution settings during volunteer shifts

YMCA Competencies: YMCA Competencies: Mission and Community Oriented: Accepts and demonstrates YMCA values. Works effectively with people of different backgrounds, abilities, opinions and perceptions. Demonstrates a desire to serve others and fulfill a community need. Recruits volunteers and builds effective, supportive working relationships with them. People Oriented: Seeks first to understand the other’s point of view; remains calm in challenging situations. Builds rapport and relates well to others. Listens for understanding and meaning; speaks and writes effectively. Takes initiative in developing others. Results Oriented: Strives to meet or exceed goals and deliver a high value experience for members. Embraces new approaches and discovers ideas to create a better member experience. Makes sound judgments and transfers learning from one situation to another. Establishes goals, clarifies work, and participates in meetings. Personal Development Oriented: Accurately assess personal feelings, strengths and limitations, and how they impact relationships. Pursues self-development that enhance job performance. Demonstrates an openness to change; seeks opportunities in the change process.

The YMCA Southcoast is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.