About the Position

The Southwest Virginia Volunteer Hospitality Coordinator manages the relationships, hospitality, and community partnerships that support ASP. This position is responsible for creating a welcoming, mission-centered volunteer experience while building and sustaining the community partnerships, facilities, and local infrastructure necessary for successful seasonal programs. Through intentional volunteer care, spiritual programming, and community engagement, this role helps ensure that every volunteer, staff member, and community partner experience ASP’s ministry with excellence and hospitality.

Serving as a member of the summer planning team, the SWVA Volunteer Hospitality Coordinator oversees volunteer hospitality, county and facility preparation, community partnerships, public relations, and seasonal program support. This is a full-time exempt position based in Jonesville, VA, reporting to the Southwest Virginia Regional Director.

Job Responsibilities

Volunteer Hospitality

Maintain accurate volunteer records to support planning, communication, and program reporting.

Deliver meaningful hospitality and spiritual programming that aligns volunteers with ASP's mission and creates transformative service experiences.

Communicate with Site Supervisors to ensure seamless on-site volunteer participation

Coordinate volunteer logistics including housing, meals, transportation, and site coordination

Coordinate with the Spiritual Programs department to deliver spiritual programming to volunteers across all programs

Seasonal Program County Set-Up

Secure facility lease agreements to house volunteers & staff in each Virginia county as designated by the VP of Seasonal Programs

Ensure housing facilities meet housing standards including obtaining necessary permits for housing volunteers, communicating additional equipment needs to the county set up team and fleet systems technician, etc.

Hire and orient cooks to prepare meals during the summer program

Compile county information for use by the Volunteer Management Department in communicating county and center expectations to volunteers

Update documents (county profiles, center information, etc.) annually to be given to the summer staff prior to the start of staff training

Evaluating county operations annually and identifying opportunities for improvement

Community Networking & Public Relations

Network within communities to establish and maintain contacts

Host or attend meetings with community contacts or other regional organizations (VOAD, FAHE, etc) to promote ASP’s home repair ministry and participate in larger regional coordination of services

Identify and maintain referral sources for home repair applications

Oversee the distribution of marketing and informational materials for distribution within counties

Provide information to local media outlets in coordination with Marketing & Communications

Maintain contacts on the Community Advisory Council, onboarding new members if/as needed, engaging with them between quarterly meetings, and accomplishing goals and strategies as set out by the CAC

Refer any local grant connections to the grant writing team, following up with field contacts as needed

Summer Program Management

Visit summer centers biweekly throughout the summer

Monitor summer program quality, safety, budget, ministry impact, and operational performance of summer staff

Process staff and volunteer experience through examination of staff evaluations; plan for adjustments and improvements for future summers

Utilize evaluations and feedback forms to improve the staff and volunteer experience for future summers

Summer Staff Training

Participate in summer staff training and teach sessions as needed

May act as summer management liaison for an assigned department

Administrative

Seek out applicable training opportunities to enhance skill and knowledge

Meet assigned deadlines for all tasks and projects

Adhere to overall departmental budget guidelines

Prepare for and participate in ongoing evaluation process

Maintain thorough electronic and hard-copy documentation

Other duties as assigned

Qualifications

Required:

Willingness to affirm and work within ASP’s Christian mission and values

Strong written and verbal communication skills, with comfort speaking publicly

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and the ability to quickly learn new software and technology platforms

Demonstrated problem-solving skills and a proactive approach to identifying and resolving issues

Experience in volunteer management, event coordination or hospitality, community outreach, or nonprofit program coordination

Desired:

Associate degree or higher in nonprofit management, social work, business administration, or a related field

Experience in a home repair or nonprofit construction organization

Experience in service delivery in service area (Southwest Virginia)

Experience in volunteer-based and/or seasonal programming

Experience with facility leasing

Experience with regional coalition/network involvement

Other Requirements:

Valid driver’s license and driving record that is acceptable to ASP’s insurer

Regional travel is expected; some overnights may be necessary

This role may require occasional weekend or holiday work

Satisfactory results on a background check

Salary and Benefits

ASP provides a market-based salary and generous employee benefits program including:

Medical, dental, and vision insurance offered for employee and family

Life insurance, retirement plan, medical spending plan

Generous holiday, personal, and sick time

Phone and laptop provided for work use

ASP vehicle available for frequent local and regional business travel