OVERVIEW Vuka was founded in 2012 to support people in being their best selves. Our two Central Austin locations provide inspired spaces for gathering and growth through events, coworking, and private office leases. The Sales Representative is responsible for managing, growing, and continuously refining the sales pipelines and processes. Qualified candidates have experience managing leads through the entire lead-to-close lifecycle, keeping a CRM updated with all communications w/ prospective customers and partners, and has a proven track record of nurturing, developing their own pipeline of leads through networking, outbound call & email efforts.

LOCATION This position offices at Vuka Bouldin Creek (411 W Monroe St., Austin, TX 78704), though regular visits to Vuka North Loop (5540 N Lamar Blvd, Austin, TX 78751) are required. Remote work is possible but presence as necessitated by business needs, regardless of COVID-19 necessitated shelter-in-place order, is required to some degree at both locations. Travel is not currently expected of this position.

COMPENSATION Full-time, exempt position. Base pay of $40K with on-target commissions 20K+ without a cap. W-2 Employee. Benefits include health and dental, PTO, and personal development opportunities.

DAY-TO-DAY OWNERSHIP

• Manage leads for coworking and events, including scheduling and delivering tours of facilities and closing leads to drive revenue. Leads are provided for inbound sales, but you must also be comfortable with outbound sales in order to creatively meet your sales targets.

• Present sales, revenue, and expense reports forecasts to the management team.

• Commit to hospitality and integrity through the entire customer journey with clients and prospective clients.

• Generate leads and establish referral relationships through lists and networking.

• Work alongside leadership and the marketing team to build and maintain marketing plan(s) that drive new and recurring sales for the business. 

• Establish consistent processes across all sales verticals that can be replicated and can be measured for success.

• Prepare, explain, send, and follow up on contracts sent to clients.

• Work closely with other divisions and areas of the company to ensure the highest levels of client and member satisfaction.

• Build, maintain, and react to competitor observation mechanisms while also being aware and reactive to market shifts and new industry products.

• Act as an ambassador for Vuka at all times with an understanding that you are a representative of all facets of Vuka.

• Develop expertise in events, coworking, and office space trends to proactively address needs for prospective clients .

• Grow your professional skills through continued reading and professional development.

CHARACTERISTICS AND SKILLS

+--------------------------------------+--------------------------------------+ | Characteristic | Summary of What's Expected | +--------------------------------------+--------------------------------------+ | Customer Service Oriented | You maintain a pleasant, | | | professional demeanor and are able | | | to easily relate to different | | | personality types. | +--------------------------------------+--------------------------------------+ | Strong | You are highly communicative and | | Comm | have a knack for    enticing leads | | Skills | and closing sales. | +--------------------------------------+--------------------------------------+ | Competitive | You're driven by goals and targets, | | | and ensure that revenue keeps | | | flowing. | +--------------------------------------+--------------------------------------+ | Resilient | You not only bounce back from lost | | | sales, but learn from the experience | | | to increase conversion rates and | | | refine processes for more high | | | quality leads. | +--------------------------------------+--------------------------------------+ | Data-driven | You love analyzing data & numbers | | | and you use them to make decisions. | +--------------------------------------+--------------------------------------+ | Proactive & | You're driven and you take action | | Self-Motivated | without being asked to do so. | +--------------------------------------+--------------------------------------+ | Multi-Tasker | You can manage multiple priorities | | | at once while still attending to | | | important details for each. | +--------------------------------------+--------------------------------------+ | Finisher | You follow through on all | | | communications; finish projects that | | | you start and over-deliver on | | | expectations. | +--------------------------------------+--------------------------------------+

QUALIFICATIONS Minimum five years inbound and outbound sales experience, consistently meeting or exceeding targets. Experience required in one or more of the following industries: events, commercial real estate, coworking, or hospitality. In addition, the ideal candidate will have:

• Excellent customer service skills with an outgoing and enthusiastic personality.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Demonstrated sales process creation and management.
• Exceptional oral and written communication skills.
• Experience using Google Suite & CRM software.
• Ability to demonstrate a guest-driven service style with a sense of urgency in interactions, execution and recovery. 
• Knowledge of principles and processes for providing customer and personal services. 
• Flexible hours, evenings & weekends as needed for tours for prospective customers.  
• Ability to multi-task in a fast-paced working environment.
• Experience in business development.

PHYSICAL DEMANDS

• Ability to type
• Ability to lift at least 30 lbs safely
• Ability to withstand exposure to varying conditions of noise and sound

These requirements are included given the nature of the position and workplace. Please note that both of Vuka's locations are ADA compliant, and Vuka will do their best to make accommodations for the qualified applicant with mobility limitations or other disabilities. We encourage everyone of differing abilities to apply, but while doing so, please let us know what accommodations are required in your working environment. Vuka provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, national origin, age, disability, genetics, marital status, or sexual orientation.  WE PARTICULARLY ENCOURAGE APPLICANTS FROM HISTORICALLY MARGINALIZED AND COMMUNITIES OF COLOR TO APPLY. The responsibilities and duties listed above are intended to communicate general priorities for this position, but should not be understood as an exhaustive list of all job requirements to be completed through the duration of employment with Vuka. WHAT TO EXPECT AFTER APPLYING (LAST UPDATED APRIL 23, 2021) _ _If you think this is the role for you, please submit an application! Resume and cover letter are required, and the strongest candidates will demonstrate their fit through up to date materials that are curated to this position in particular.

• Submitted applications will proceed through an initial screening.
• Applicants whose materials spark interest will be sent a brief written questionnaire via email.
• If selected to proceed, you'll be invited to an initial phone screening.
• Promising candidates following the initial phone screening will proceed to a second phone screening.
• Top candidates will be asked to participate in 1 - 2 virtual and/or in-person interviews, a Culture Index review, and may be asked to complete a brief take-home to demonstrate their skills. References and background may be checked.
• We expect this full process to take between 2 weeks to 1 month from posting date, through timeline is subject to change at any time.