Job Description

JOIN OUR GROWING AND INNOVATIVE TEAM TODAY!

VYON TECHNOLOGY is currently seeking to fill a SYSTEMS ADMINISTRATOR position in the North Phoenix area. This is a full-time position and an opportunity for growth and development, and limitless potential for those who go above and beyond. We are a Cloud and Managed Services Provider who thrives on providing full customer service to our wonderful client base of Healthcare Providers, Accountants, Attorneys and Professionals. We are a result driven organization, and our reputation and quality of service is our number one priority.

The SYSTEMS ADMINISTRATOR is responsible for a wide range of technological situations, and therefore our ideal candidate is a self-motivated, driven individual with diverse technical skills. The ideal candidate should enjoy a variety of tasks including interacting with new and established clients in a fast-paced work environment while resolving issues with enthusiasm and patience. The ideal candidate must be a team player with a positive attitude and a willingness to embrace the differences of those you work with.

IDEAL CANDIDATE

• Strong analytical and problem-solving skills in the areas of hardware/software installation, repair, upgrade and maintenance
• Advise clients in the operation and maintenance of systems/equipment
• Works within a structured change management process
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting
• Acts as a liaison with customers on administrative and technical matters for assigned projects
• Strong analytical and problem-solving skills
• Excellent communication, time management and organizational skills
• Interacts with vendors to facilitate repairs/troubleshooting of hardware/software
• Provides on-site, phone and in-person support to customers Including: installation and servicing/repairing servers, firewalls, switches, desktops, laptops, printers, and VoIP phones
• Resolves customer problems in the areas of hardware/software installation, repair, upgrade and maintenance
• Data center skills such as rack & stack, patching and power distribution
• Documents system problems and resolution for future reference
• Local travel between client sites is required

MUST BE ABLE TO BE AVAILABLE FOR REGULAR ON-CALL ROTATION ON ALTERNATE WEEKENDS

SKILLS AND EXPERIENCE:

• Microsoft Server Technology
• Network Switching and Routing
• Cloud Based Services (Azure & AWS)
• Office 365 / Exchange Server
• Dell, HP, SuperMicro Server Hardware
• VMware Products
• Storage Array Networks
• Microsoft Office
• Microsoft Visio
• Experience with system performance, error reporting and monitoring tools
• Experience designing and implementing solutions at an enterprise level