Position Summary: Director of Operations will oversee the business and administrative aspects of the Georgia Region. In addition to managing customer relationships, the Director – Regional Operations must aid in development and execution of the strategic plan, including developing local resources and managing procurement and execution of profitable work.

Supervisory Responsibilities:

· Hires and trains personnel.

· Organizes and oversees employees work and schedules.

· Conducts performance evaluations that are timely and constructive.

· Handles discipline and termination of employees as needed and in accordance with company policy.

Essential Duties and Responsibilities:

· Lead, oversee, and guide the successful execution of both plan and spec and service projects within the region. This includes cost control, project scheduling, quality assurance, and safety compliance.

· Build, develop, and lead a high-performing team of account managers, project managers, field leadership and field staff. Provide coaching, mentorship, and support to promote professional growth and teamwork.

· Develop and implement processes and systems to enhance operational efficiency, reduce costs, and maximize profitability. Monitor key performance indicators and implement improvements as needed.

· Establish and maintain strong client relationships to ensure customer satisfaction and generate repeat business. Identify opportunities for expansion and growth within the region.

· Collaborate with the finance team to manage the regional budget, forecasting, and financial performance. Ensure projects are delivered on time and within budget.

· Ensure all projects adhere to safety regulations and company policies. Oversee compliance with industry standards and local regulations.

· Contribute to the development of the regional business strategy. Identify growth opportunities and provide input for long-term planning.

Specific Knowledge, Skills, License, Certifications

Expertise in managing resources, including budgets, schedules, and materials in an environment of multiple, competing demands.

Excellent managerial and supervisory skills.

· Excellent communication and interpersonal skills.

· Thorough understanding of how to use tools required for the trade.

Education and Experience:

· Bachelor's degree in Mechanical Engineering, Construction Management, related field, or equivalent experience

· Proven experience in a leadership role within the mechanical contracting industry

· Strong knowledge of mechanical systems, HVAC, and plumbing.

· Excellent project management skills with a track record of successful project delivery.

· Leadership and team-building abilities with a focus on fostering a collaborative and high-performance culture.

· Exceptional communication, negotiation, and problem-solving skills.

· Strong financial acumen and budget management experience.

· Knowledge of safety regulations and compliance in the construction industry.

· Availability for occasional travel within the region.

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Physical Requirements:

· Must be able to work safely in a noisy area with many odors present.

· Must be able to lift 25 pounds at times.

Candidates will be subject to a pre-employment drug screening and may be asked to submit to background examination.

W. W. Gay Mechanical Contractor, Inc is an Equal Opportunity Employer, including disability and protected veteran status