Job Description
Wanna Cupcake? Bakery Cafe is NOW HIRING Customer Service Experts and Amazing Baristas!
Both Full and Part time positions available.
Are you a very reliable team player, willing to work hard in a fast paced fun working environment?
Do you LOVE People, Cupcakes & Coffee?
Do you have a passion to serve others and have excellent customer service experience?....
If you can answer YES to ALL of these questions and are at least 18 years old, then please keep reading.
The people who join our team must also have these two critical skills:
- Deliver "Over the Top" customer service skills that exceed our high expectations. We have built our business on serving others and we need more people on the team with a passion to serve and who truly care about making people happy. It's not just about cupcakes!
- Possess the right amount of common sense and social skills to be a part of an awesome and talented team and work independently as well. Like any winning team, every player must anticipate the needs of the other players and our customers, learn quickly what needs to be done and DO IT. Our standards are high but so are the rewards!
If you think you have what it takes, then please read the job requirements below and APPLY TODAY. We are interviewing and hiring now....
Click this link to take you to the Now Hiring page of our website. https://www.wannacupcake.com/now-hiring.html
Position Responsibilities include, but are not limited to:
**Direct customer sales at the front counter.
Must have outstanding customer service skills with a sincere desire to make people happy.
**Assisting Bakers & Decorators with restocking, prep & order assembly.
**Making amazing coffee drinks. Experience required.
**Prepping & packaging treats, such as cake pops, cookies, etc...
**Kitchen maintenance, including dishwashing, cleaning, trash, sweep, mop, etc.
**Answering phones, taking customer's orders and answering questions.
**Any and all tasks necessary to ensure a smooth and efficient running shift.
Requirements to apply:
**Must have a minimum of one year experience delivering EXCEPTIONAL customer service, as all positions require customer interaction, both in retail bakery, off-site and on phone.
**Must have experience or training as a barista.
**Flexible hours required and schedule will vary. Must be available Saturdays. We are closed on Sunday.
**Team player mentality is a must.
If you are willing to work hard for big upside potential, apply today via email only. Please include resume/job history & experience. This is a part time position which may lead to full time. Hours based upon your performance.
What We Offer:
**Joining a great team and working in a fun environment
**Flexible schedule. Closed Sundays.
**Paid Time Off
**Medical/Dental Insurance available for FT employees starting Jan 2022.
**Vision available for employees starting January 2022.
**Company Paid Life Insurance for all employees after 90 days.
**Tuition Reimbursement for employees after 180 days.
**Free Uniforms
**Free cupcakes & drinks and additional food/drink discounts
**Shared Tips Paid each Pay Period.
**Simple IRA with company match (Eligibility requirements)
**Team Building Holiday and Summer Events
**We are growing so there is significant opportunity for advancement for the right people.
Company Description
Wanna Cupcake? is a gourmet cupcake and specialty cake bakery cafe located in Puyallup WA. We are growing and looking for quality candidates to join our team.