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Customer Service/Admin

WC Friend Company

Customer Service/Admin

Orange, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are a small access control company looking for a reliable, self-motivated, organized, multi-tasker, honest office administrator with a strong work ethic and impeccable customer service skills. Duties will include: Answering phones, providing customer updates and verify customer information. Dispatching calls to service technician, following up with customers and technicians. Creating and sending estimates, invoicing, entering service calls, contract installs, record service calls, emails and faxes to promptly address customer issues as they arise. Ordering supplies and materials Necessary Experience/Qualities: Experience answering incoming calls in a positive and respectful manor a must. Punctual, with reliable work attendance record (we are a small office, so this is essential). Detail oriented, proactive, able to multi task in a fast-paced environment. Experience with quickbooks, invoicing, creating estimates and light accounting required. Must have a positive attitude, drama free and willing to learn. ****Please email salary requirements.

    Company Description

    We are a small access control company.