Job Description

Job description

WDC Kitchen & Bath Center is looking for a Receptionist to join our team!

Job description

RESPONSIBILITIES

• Ensures knowledge of staff whereabouts and maintains accurate and complete sign-in/sign-out procedures for on-site staff and consumers.
• Promptly, accurately, professionally and courteously receives 100% of all telephone calls and visitors.
• Promptly, accurately, professionally and courteously assesses 100% of received calls/inquiries and directs and/or records and relays messages.
• Adept at using all features of the telephone system and voice mail.
• When on duty, ensures the reception station is staffed 100% of the time.
• Assists walk-in applicants to fill out application for current job openings.
• Signs for deliveries when necessary and notifies recipients
• Respects confidentiality in discussing participant/consumer, staff, volunteers and organizational matters.
• Performs routine office tasks necessary for the operation and presentation of a professional office as observed by the supervisor.
• As needed, assists with clerical tasks to include typing, filing, proofreading, maintenance of service logs and data entry
• Exhibits genuine concern for participants and always conducts oneself appropriately and professionally.
• Reports to work regularly and on time.
• Assists in other duties as needed and directed

REQUIREMENTS:

• Experience with multiple phone line system
• Basic computer skills, including word processing
• Excellent English communication skills (both verbal and written)
• Customer service experience
• Detail – Oriented and ability to multi-task
• Able to change direction with changing priorities

EDUCATION / EXPERIENCE

• Must have a high school diploma
• At least one year’s of experience

Company Description

Who is WDC Kitchen & Bath Center? WDC Kitchen & Bath Center is a luxury retailer of home appliances, outdoor kitchens, plumbing fixtures and mattresses. As a family owned company founded right here in Southern California more than 40 years ago; WDC is all about family and community. Our mission is to improve home living by creating inspired and dynamic home environments within which our clients and their families will make memories. By working every day to advance this goal, WDC has become a powerhouse in the industry and is quickly becoming a trailblazer when it comes to innovating new and exciting ways to improve customer experience.