Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing service information and resolving issues.

COMPANY MISSION STATEMENT:

TO MANAGE SOLID WASTE AS A RESOURCE, MINIMIZING OUR NEGATIVE EFFECT ON THE ENVIRONMENT THROUGH HARD WORK, INNOVATIVE TECHNOLOGY, EDUCATION, AND EXCEPTIONAL CUSTOMER SERVICE. WE TAKE PRIDE IN WORKING ALONGSIDE OUR COMMUNITY TO KEEP OUR AREA CLEAN AND SAFE THROUGH WASTE REDUCTION, REUSE, AND RECYCLING.

RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about our services
• Troubleshoot and resolve issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving services
• Accounts Payable
• Daily Dispatch

​QUALIFICATIONS:

• Bilingual: fluent in Spanish
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills