We have a Customer Service opportunity for our corporate office in San Diego. The successful candidate will speak with current or prospective residents either by phone or email and interact with fellow staff members and managers daily. The position also requires processing rental applications and or lease renewals and service requests. In addition, the incumbent will meet and greet incoming visitors and direct incoming phone calls with friendliness and professionalism. Daily responsibilities would include:
Have a positive attitude with staff, customers, volunteers, interns, and vendors
Provide friendly and professional “customer service” at all times
Work cooperatively with all staff toward fulfillment of the station’s mission, goals and objectives
Consistently and accurately complete assigned duties in a timely fashion
Record and complete accurate messages for staff, when necessary
Maintain/update all forms and manuals used by the receptionist/staff at front desk
Complete all computer related duties as assigned.
Inform the office manager and or controller of concerns
Be alert to ways to improve various functions of the front office area
Maintain front office in clean and orderly manner
Handle all communications in a professional and courteous manner
Protect confidential information
Be punctual for your shift
Other duties as required.
If you have a proven track record as an administrative assistant, possess the ability to work well with all levels of personnel, an eye for detail, enjoy problem solving, quality assurance, and customer service this could be a great fit for you. Position Details:
Must be able to work at least one weekend day
Must Haves
Friendly, personable, and professional demeanor at all times
Minimum 2 years in customer service
Excellent written, verbal, interpersonal communication skills
Ability to work one day of the weekend
A "no task too small" mentality
Ability to pass a comprehensive background/credit check and drug screen
High School Diploma or GED