We are seeking a Resident Support Coordinator to join our team! This position will be located in our corporate office in San Diego. The successful candidate will assist current tenants either by phone or email in addition to interacting with fellow team members and managers daily. The ideal candidate is friendly, adaptive, positive, cool under pressure and is eager to take on new challenges.Responsibilities:
Handle resident inquiries and concerns
Provide lease information about our communities
Input resident service requests
Update resident records based on interactions
Process rental applications
Process lease renewal requests and inquiries
Assist with resident related tasks/projects
Office administration tasks/projects
Qualifications:
Previous experience in property management industry, customer service, administrative support
Ability to build rapport with clients
Ability to prioritize and multitask
Polished and professional demeanor
Excellent written and verbal communication skills
Enjoys high pace environment
Upon employment offer, ability to pass background/drug screen
Computer Savvy, Microsoft Word, Excel, OneSite
Position Details:
· Hourly Rate – Highly competitive - DOE
· Typical Schedule - 8:00 am to 5:00 pm or 9:00 am to 6:00 pm - depending on business needs at time of hire
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About WM Builders
WM Builders specializes in the management and development of luxury apartments nationwide with the vision of going from good to great! We are looking for someone with a great work ethic and 'can do' attitude who wants to be an integral part of our dynamic team. If you are looking to be a part of a values driven company and want to grow to your full potential, this is the job for you!Benefits offered after eligibility period include health insurance, holiday, vacation, sick pay, and 401K.