Job Description
The Leasing Manager is responsible for working closely with the Community Manager to evaluate goals, priorities and expectations. This position will assist prospective residents by conducting phone sales presentations, touring, assisting the prospect through the application and leasing process, and walking and inspecting units to ensure they are ready to show. In addition to the leasing duties, the Leasing Manager will also assist with creating purchase orders, receiving and managing resident requests, and assisting with move ins. The Leasing Manager will be responsible for conducting mock tours with the Leasing Consultants and reviewing shops.
DUTIES:
SALES
Walk and inspect units/models/property to ensure they are ready to show
Tour
Conduct phone sales presentations
Post new online ads and email to marketing coordinator
Check current online pricing and make updates
Application process
Lease Signing process
Conducts follow- up activity with prospective clients
Conduct market surveys weekly
ADMINISTRATIVE / RESIDENT RETENTION / CUSTOMER SERVICE
Walk new move ins and ensure presidential quality
Deliver Renewal letters and post on doors
Sign renewals with residents
Receive and manage resident requests and complaints
Keeping rental center/office clean and tidy
Create purchase orders for supplies needed
LEADERSHIP
Meet with Community Manager to evaluate goals / priorities / expectations
Review Property and Individual Scorecards and coach leasing staff
Mock Tours with leasing team
Review recorded phone calls and shops with leasing team and monthly-technique training
Qualifications
High school diploma or GED and minimum of 2 years of leasing experience
Sales and/or Customer Service experience required
Prior Management experience a plus
Property Management software experience a plus
Ability to set priorities, handle multiple tasks, and meet deadlines
Strong communications skills, both written and oral
Position Details for Leasing Manager:
Hourly Rate – Highly competitive -DOE
Ability to work weekends
Benefits available after an eligibility period
All offers are contingent upon a favorable drug screening and background check.