Job Description

WONGDOODY is looking for a Client Partner to join our growing team. This position will be based out of New York but will spend a majority of their time at a Global Telecom client in Basking Ridge, New Jersey. 

This digital transformation leader will have a proven track record of addressing digital transformation opportunities for telecom companies, driving value for partners, employees, and consumers.  Candidates should have a great command of, not only retail and technology, but also have a keen understanding customer experience and user experience design. Understanding of omni-channel marketing is a must, as is understanding and experience in partnering with both internal agency teams and client teams alike. A well-qualified candidate will have telecom industry experience and/or digital agency experience with a proven record of leading and managing a team, growing business and relationships as well as deep experience with complex UX initiatives.   

RESPONSIBILITIES 

• You will sit on-site at the client office as part of the integrated client partner team organization, while still representing the agency and providing connection across both worlds.
• Act as senior level strategic partner to your clients; own client relationships and build the respect and trust of your integrated client services team. 
• Drive thought leadership and strategic deliverables for the future of the brand, and be able to identify strategic digital opportunities and great transformative solutions in their infancy. 
• Be able to engage with clients across business units from marketing to sales to supply chain to help internally sell a campaign end to end.  
• Build business and marketing plans that align with client goals and objectives. 
• Be able to identify gaps and see openings to bring agency solutions to bear that will drive business growth and revenue.  
• Have a pulse on both client and agency business and understand dependencies that could affect/change dynamics of the relationship.   
• Present creative and strategic points of view to client, guiding them to the best solutions for their business. 
• Manage development and execution of a variety of initiatives; have the ability to schedule work and balance priorities for the efficient flow of work. 
• Play a leadership role in driving the internal creation/production process across all applicable channels. 
• Assume fiscal responsibility for client profitability and cost management.

Qualifications

• Four-year degree in advertising, marketing, communications or a related field. 
• 10+ years of experience in account management, marketing or business development at an ad agency, telecom industry, design firm or marketing-related firm. 
• Experience across multiple brands and channels; digital savvy a must. 
• Excellent people and relationship-building skills. Ability to function as both a member and leader of the team.  
• Ability to develop a strong and trustworthy relationship with clients.
• High energy but able to stay calm under pressure. 
• Ability to lead teams and be a strategic thinker. 
• Excellent problem-solving skills and ability to maintain a positive attitude with team members and clients in stressful situations. 
• Ability to evaluate creative work from both a strategic and executional perspective. 
• Ability to use persuasive, creative selling techniques to position recommendations to client. 
• Confidence leading client meetings and providing internal feedback. 
• Understanding of project management fundamentals such as budget and deadline management. 
• A sense of humor!  
• Proven examples of managing project teams in either an agile or waterfall workflow environment.

Additional Information

TO APPLY: For full consideration please upload both a resume and cover letter.

PERKS

We’ll pay you to come work at WONGDOODY, because we’re generous like that. But on top of your paycheck, you’ll receive a whole lotta benefits to help keep you healthy, secure and balanced. You’ll get great health insurance (paid in full), 401K company match, all the free coffee you can drink, beer on tap, extended holidays, flexible summer hours, and volunteer time off to name a few.

WONGDOODY is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space which not only celebrates and embraces, but also reflects the diversity of the world we live in. Candidates from diverse backgrounds strongly encouraged to apply.

All your information will be kept confidential according to EEO guidelines.