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Key Holder/Sales Associate


Key Holder/Sales Associate

Irvine, CA
Part Time
  • Responsibilities

    Job description

    Job Description: Team Member at Woofpak

    Company Overview: Woofpak is a premium provider of high-quality pet food, treats, and bakery products, dedicated to offering the best for pets. We specialize in gently cooked meal toppers, treats, and have gained recognition for our fresh bakery items. Our commitment to delivering exceptional products and service makes us the go-to destination for pet owners.

    Position Overview: We are seeking dedicated Team Members to join our Woofpak family in our Irvine location. As a Team Member, you will play a crucial role in ensuring our customers have a delightful shopping experience, meet sales targets, and uphold the high standards we set for our products and services, including our new luxury spa services for pets in San Diego. If you're passionate about pets, enjoy sales, and love working in a dynamic environment, we encourage you to apply immediately. We are looking for candidates who can start right away.

    Full Job Description: At Woofpak, our Team Members are instrumental in helping customers find the right pet products, making purchases, and achieving sales goals. In addition, they are responsible for maintaining the store's appearance, ensuring merchandise availability, assisting customers, conducting transactions such as sales and returns, and selling grooming and luxury spa services to our furry customers. This position reports to the Team Leader.

    Key Responsibilities:

    Meet daily sales targets: Become proficient in in-store promotions and Woofpak product recommendations.

    Collaborate with the Team Leader: Ensure sales goals are met and the store is adequately stocked with a diverse range of products.

    Prioritize tasks: Support the team and create a positive shopping experience for customers

    Participate in daily and deep cleaning: Maintain a clean and welcoming environment within the store and grooming area.

    Ongoing Expectations:

    Routine maintenance and sanitation: Perform regular cleaning and sanitation of retail displays and grooming equipment.

    Communication: Collaborate with the Team Leader regarding ongoing customer issues, low inventory, and slow-moving products.

    Professional demeanor: Maintain a positive and professional attitude when interacting with Senior Leadership, coworkers, and customers.

    Timely response to corporate communications: Utilize software platforms (e.g., Slack, Basecamp) to respond promptly to corporate communications and complete assigned tasks.

    Other duties: Perform any other duties as assigned.


    Required: One (1) year of Retail Sales experience.

    Ability to multitask and problem-solve.

    Attention to detail and the ability to perform repetitive tasks with precision.

    Quick and accurate execution of assigned tasks.

    Strong organizational skills.

    Friendly and outgoing personality with excellent teamwork and customer communication abilities.

    Physical Requirements (ADA):

    Continual standing and squatting.

    Interaction with canine customers.

    Repetitive use of hands and arms.

    Visual acuity for assessing accuracy, neatness, and safety of the workplace surroundings (Retail floor, Storage).

    Frequent lifting of items weighing up to 50 lbs.


    Starting Hourly: $16.00 + tips and bonuses


    Sick Pay

    Employee Discounts - 30% products & 50% spa services

    Monthly Spa Service - 1 free per month


    Day and night shifts available

    Must be open to work on weekends and holidays

    Job Types:


    Supplemental Pay Types:

    Bonus pay



    High school or equivalent (Required)


    Retail sales: 1 year (Required)

    Work Location:

    In person

    If you're enthusiastic about providing the best for pets and meeting our customers' needs, including our grooming and luxury spa services, we invite you to join our Woofpak team and make a positive impact in the lives of pets and their owners. Apply today!

    Job Type: Part-time

    Salary: $16.00 - $17.00 per hour


    Employee discount

    Flexible schedule

    Paid time off

    Experience level:

    1 year


    Day shift

    Night shift

    Weekly day range:

    Monday to Friday

    Weekends as needed


    Retail sales: 1 year (Required)

    Work Location: In person