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RESERVATIONS AGENT

WORLD INTERNATIONAL VACATION CLUB

RESERVATIONS AGENT

Palm Springs, CA
Full Time
Paid
  • Responsibilities

    We are timeshare club looking for a reservationist. The reservationist's responsibilities include answering phones, assisting members with reservation requests and entering data into a database. Individual should be resourceful, well-organized, problem solver and have a positive attitude.

    Responsibilities

    · Answering phone calls.

    · Responding to member's request via email.

    · Entering and confirming reservations.

    · Maintaining reservations filing system.

    Qualifications

    · Work experience as a reservationist or customer service representative

    · Knowledgeable with database and reservation programs (e.g. TimeshareWare)

    · Computer literate — programs Microsoft Word, Excel, PowerPoint

    · Outstanding organizational and time management skills

    · Analytical, problem solver.

    · Phone etiquette

    · Excellent verbal and written communication skills in both English and Spanish

    · Discretion, confidentiality, enthusiasm, good health and stamina, positive attitude

    · High School degree

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