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Salesforce Administrator

WOVN Distribution

Salesforce Administrator

National
Full Time
Paid
  • Responsibilities

    PLEASE NOTE:

    This role is not a contract or consulting role. 

    We are unable to offer US Visa sponsorship, at this time. 

    Check your spam folder for followup emails from us. 

    ABOUT US

    At WOVN, we are at the exciting intersection of cannabis and technology. We are the only licensed third-party distributor headquartered in San Francisco, the pioneering city for cannabis legalization and innovation, and with a hub in Los Angeles. Our focus is heavily on development and implementation of proprietary systems, to manage a complex supply chain experiencing rapid growth and evolution. We take pride in the quality relationships we build with our brand and retail partners. 

    Working at WOVN would put you in the middle of the cannabis commerce lifecycle and provide a unique perspective with great opportunities for learning and development. We work with the entire industry: suppliers, labs, retailers, community leaders, and regulatory bodies. We aspire to bring responsible environmental, social, and governance qualities to a new industry, for all stakeholders.

    We value creating a safe space, forward from the War on Drugs, with an inclusive team rooted in equity, community, and collaboration. We invite folks in all forms to apply and we embrace our differences, as this is what makes you uniquely you. Our team is the core of who we are. We encourage authenticity and openness to learning together, as we continue forging ahead in cannabis, the new frontier. 

    ABOUT THE OPPORTUNITY

    Are you a trailblazing pro and enjoy exploring the root cause when you problem solve? Our Salesforce Administrator reports directly to our Vice President, Technology & Platform and is an integral member of our organization and the proprietary systems we are developing. You will be a part of a lean startup team that loves to celebrate the wins in an industry that throws new challenges our way. 

    This role is remote. Candidates must be able to work in Pacific Standard Time with a San Francisco Bay Area-based team. Typical working hours are 9AM-5PM, Monday-Friday with occasional night-time Dev Team meetings.

    You will help to develop and implement systems and understand all the ins-and-outs of our current system, to continue ensuring it does what it needs to do and the team is able to get around with ease. If you like the idea of building systems, puzzles, and multi-layer problem solving with a close knit team in the California cannabis supply chain, read on!

    ATTRIBUTES

    • Strategic mindset – looks at the big picture plan and executes
    • Leadership - the candidate inspires and motivates the team to perform at a high level
    • Open - is willing and accepts feedback from others
    • ESG - thinks with an environmental, social, and ethical governance mindset
    • Analytical - the candidate can strategically process information quickly and efficiently
    • Commitment to Quality – strong ethos of quality as a long-term determinant of brand equity and brand value 
    • Ensures Accountability - follows through on commitments and makes sure others do the same
    • Entrepreneurial - the candidate must possess an unrelenting desire to grow the business and provide quantitative and qualitative information on how to do so
    • Collaborator, communicator, and strong team leader 
    • Trustworthy and respectful 
    • Continuously seeks self-improvement
    • Comfortable under pressure and in a fast-paced environment
    • Eager to participate in a high growth environment

    RESPONSIBILITIES

    • Working in/on Salesforce Lightning
    • Troubleshoot, resolve and track Salesforce end-user IT requests
    • Provide Salesforce technical assistance to end users
    • Hands-on experience with all Salesforce admin tasks
    • Customize reports and dashboards
    • Assist in testing and maintenance of AppExchange applications
    • Provide feedback/ development changes to offshore development teams
    • Weekly Salesforce data backups
    • Monthly, internal-team Salesforce trainings

    REQUIRED QUALIFICATIONS

    • Minimum 5-years experience as Salesforce Admin/Developer
    • Work independently and as a member of the Technology Team
    • Worked on multiple projects, in shifting priorities
    • Experience in Salesforce reports and dashboard customizations
    • Worked with an offshore dev team in handling development requirements and tracking the tasks to deliver on time
    • Experience in Lightning, building Lightning component, Visualforce page, Apex class, Trigger
    • Debugging and resolving issues with existing code
    • Managed/updated process builder, flow, workflow and approval processes
    • Handled internal case/ticket requests
    • Managed ISVforce

    PREFERRED SKILLS

    • Startup experience
    • Supply chain experience
    • Cannabis industry experience is not required

    COVID-19 CONSIDERATIONS

    Our industry and business has been deemed essential. We have been incredibly thoughtful and thorough when it comes to employee safety. Strict guidelines are enforced for the safety of all while on-site and on-route.

    COMPENSATION - $100,000-$120,000 / YEAR

    BENEFITS

    • Competitive compensation (depending on experience)
    • Full medical/dental/vision package
    • Unlimited PTO and paid company holidays