Job Description

Summary

The Merchandising / Sales Associate Field position drives WPD sales at customer sites within an assigned territory and route through placement of product, promotional selling, and effective display of merchandise. The Merchandising / Sales Associate Field must be available for intra- and interstate travel depending on geographic location. The Sales Associate Field must project a positive image to WPD customers and while adhering to WPD policies and procedures. Must be able to work both independently and collaboratively with coworkers, customer’s employees, and vendors

Role and Responsibilities – Include and not limited too

· Engage in product sales and additional promotional sales through service visits at customer sites.

· “Merchandise” product for display and placement in a way that attracts sales at customer stores and secondary and perimeter locations.

· Transport product from storage areas and place product onto customer shelves or displays.

· Maintain quality and quantity of products on shelves by rotating products, checking code dates to ensure freshness and replenish product with back stock.

· Conduct Inventory counts and reconcile orders for customer accounts by verifying accuracy of delivery records with product delivered.

· Create and transmit customer credits for spoiled and/or returned goods.

· Create and transmit orders for product replenishment and other corresponding paperwork in a timely manner, meeting WPD order deadlines. Verify accuracy of transmission by confirming receipt with WPD Warehouse personnel.

· Deliver exceptional customer service at all times when communicating with store management, personnel and the public, adhering to customer policies and procedures in compliance with WPD’s standards.

· Reset displays of merchandise at customer locations to enhance display of product

· Maintain fixture cleanliness to enhance sales.

· Write and stock orders for product placement and/or issue credits for spoiled and/or returned goods

· Communicate with warehouse personnel and District Manager regarding product discrepancies and/or customer issues.

· Plan and carry out daily schedules according to assigned customer locations. Travel throughout assigned territory, manage timelines to ensure completion of assigned customer and WPD requirements, and respond to fluctuations in workload to deliver quality customer service according to WPD standards.

· Coordinate and communicate product merchandising needs and customer requirements with Merchandiser and Reset Specialist.

· Operate office- and field-based electronic equipment for communications and transmission of orders and credits; operate cell phone to communicate with customers, supervisors or coworkers and for electronic timekeeping.

· Operate motor vehicle to travel to and from customer locations throughout assigned territory.

· Attend scheduled trainings and meetings as required to meet customer and WPD standards.

· Attend store inventories to verify accuracy of product counts performed by inventory crews, requesting corrections as needed. Report and present results of findings to District Manager.

· Other Duties and Responsibilities:

· Maintain clean work environment, which may include picking up trash or cleaning spills.

· Qualifications and Education Requirements

· The minimum required level of experience is one year in WPD operations or a related sales field (with perishable experience necessary for certain areas).

· Prior experience in the grocery industry.

· The employee must have a high school diploma or equivalent.

· The employee must be proficient in written and spoken English and possess basic math skills.

· The employee must have a valid driver’s license, maintain a driving record that meets WPD’s standards and insurance eligibility requirements for excess liability.

· The employee must have reliable transportation, and if using a personal vehicle must maintain automobile liability coverage adequate to meet the financial responsibility laws of the state(s) in which the employee operates.

Preferred Skills

· Basic skill in Microsoft Office (Excel, Word, Outlook and Power Point) is helpful.

WORK ENVIRONMENT:

The work environment is indoors. The employee may be exposed to variable temperatures from the three different product climates (dry, cold, freezer). The employee is also exposed to temperature variation during travel throughout assigned geographical territory. The floors are concrete in the staging area; vinyl floor covering is typical when working the aisles at a customer site.

WORK HOURS:

· The work schedule is 5 days a week, 8 hours a day. Start times vary.

· Work hours and shifts are subject to change depending on operating business conditions and needs.

· The employee may be required to work overtime, holidays or weekends.

PHYSICAL AND MENTAL DEMANDS:

· Exert 20 to 50 pounds of force occasionally, and/or 10 to 20 pounds of force frequently, to move objects and product.

· This job also requires frequent standing and walking.

· The employee must know and follow proper safety protocols, WPD grooming, hygiene and dress code requirements.

· The employee must have good time management skills in order to assist with multiple customer accounts in a timely fashion, know the assigned customer requirements, WPD and customer policies and procedures.

· The employee must also understand, retain, and apply product knowledge to drive WPD sales.

· Application of basic mathematic functions and writing skills are needed to create orders, reconcile deliveries, and maintain inventory.

The above statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skill required of personnel so classified. I fully understand the contents of this job description, have had the opportunity to ask questions regarding this job description, and have had the job duties, physical demands, and working conditions explained to me. I understand Pacific Seafood Group is an equal opportunity employer and that is job description is not a contract of employment. Its purpose is to define, though not exhaustively, the essential functions of the job. Management retains the discretion to add to or change the duties of the position at any time.

Company Description

WPD - West Pico Distributors sell and delivers Kosher groceries and ice cream to southern California