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Virtual Customer Benefits Representative "Work from Home"

WRIGHT & ASSOCIATES

Virtual Customer Benefits Representative "Work from Home"

Charlotte, NC +3 locations
Full Time
Paid
  • Responsibilities

    Job Description

    Our organization is looking for a customer Benefits Representative who is looking for an opportunity to help our members protect their families. We have been working closely with union members such as Teachers, firefighters and Nurses for decades as the #1 provider for supplemental benefits. As union workers nationwide know that their benefits through their jobs greatly reduce or completely expire when they leave or retire their jobs. Our focus is to educate the working-class individual that request our benefits through their local Unions, and service them with a clear and conscious explanation on the benefits that they are entitled too, along with the options they qualify to receive.

    Position Benefits:

    • · Full training provided
    • · A fun, energetic and positive office environment
    • · Great benefits
    • · Career growth and advancement opportunity
    • · Great weekly pay and bonuses

     

    We are team oriented, we help each other grow in this career and for immediate consideration, please forward your resume.

    Job Duties:

    • Answer incoming customer inquiries
    • Collaborate with management teams to stay updated on new products, services, and policies
    • Engage with clients in a friendly and professional manner while actively listening to their concerns
    • Offer support and solutions to customers in accordance with the company's customer service policies
    • Record customer information within our customer service database

    This Job Is:​

    • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 3 months or more
    • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
    • A job for which all ages, including older job seekers, are encouraged to apply
    • Open to applicants who do not have a college degree

    Management history is a plus

    Schedule:

    Monday to Friday and some Saturdays when needed

    Looking for energetic people who want a fun work atmosphere working with people on a daily basis over the phone and meeting with clientele. No experience needed. We offer full benefits after 90 days and stock option. A hiring hiring manager will call or email you for more information to schedule up for an interview with Thomas Wright.

    Wright and Associates

    Why Work Here?

    This is a company that has advancement opportunities, flexible schedule, ability to work virtually from home.

    Company Description

    One of the largest supplemental companies in the nation for over 60+ years! The company just launched a brand new technology that demands growth and we are now able to work from home. We offer full training and no experience needed. Apply now for an interview. we have an immediate full time management in training position for driven energetic personalities willing to learn. They are responsible for ensuring a high level of service and satisfaction while matching client needs to products and services virtually or face to face. Responsibilities: Implement in-person and electronic training programs focused on individual performance Develop training initiatives and strategies to improve organizational performance Maintain training checklists and records Conduct new hire orientation sessions Survey employees and managers to determine training needs and desired results Qualifications: Previous experience in training, human resources, or other related fields Ability to build rapport with trainees Excellent written and verbal communication skills Strong presentation skills Company Accolades: Forbes Top 25 Happiest Companies to Work for Fortune 500 Company

  • Locations
    Kansas City, MO • Charlotte, NC • Columbia, SC • Richmond, VA