WSH Management is currently seeking a Social Service Coordinator to support three of our senior apartment communities in Los Angeles.

The Social Service Coordinator will be responsible for coordinating, advocating, and obtaining services for residents to support them in achieving long-term housing stability, independence, self-sufficiency, community integration and wellness in the community.

WSH Management has managed senior and multi-family properties since we began operations 20 years ago and are very experienced in the management of both Affordable and Market Rate Apartment Communities. We currently manage over 60 properties in California and have over 100 employees. Come join us!

RESPONSIBILITIES:

• Develop and maintain healthy and productive professional helping relationships with all residents to ensure that:

  • Residents’ social service, behavioral healthcare, and physical healthcare needs are routinely, promptly and appropriately addressed.
  • Residents actively participate in voluntary services by attending meetings and scheduled appointments.
  • Residents and their guests conduct themselves appropriately and in a manner that promotes mutual respect among property management staff and resident neighbors and promotes and maintains harmony in the community.

• Conduct regular meetings with property management staff and service providers to establish and continuously improve standard policies and procedures for effectively addressing resident and property issues and concerns. As needed, and via collaboration with property management, security and maintenance staff and staff from the community agencies serving residents, develops, documents and coordinates the execution of collaborative and intensive individualized plans for addressing the specialized needs of those residents experiencing significant challenges to maintaining residential stability.

• Assist in efforts to advocate for and develop resources for the apartment community and other affordable and permanent supportive housing programs by collecting and maintaining accurate data and information on all activities and outcomes achieved with and by residents and preparing qualitative and quantitative reports on activities and outcomes as needed.

REQUIREMENTS:

• A Bachelor’s degree in social work, behavioral health or related field, or 2 – 3 years related experience.
• A minimum of two years of experience working in programs serving homeless or other special needs populations.
• Experience working in a supportive housing or other residential setting a plus.
• A personal commitment to the mission of affordable senior housing.
• Excellent written, verbal and electronic communication skills.
• Excellent organizational and interpersonal communications skills.
• De-escalation, conflict resolution, and crisis response and management skills.
• Excellent multitasking skills.
• Individuals with personal experience of mental illness and/or homelessness and/or other lived experience are strongly encouraged to apply.
• Knowledge of Microsoft Word, Outlook, Excel Spreadsheets, and Yardi or comparable property management software.
• Candidate will be required to pass a background and drug screening (A conviction will not necessarily disqualify you from employment with WSH Management).

FULL benefit pkg includes: 

• Medical & dental
• Paid vacation and holidays 
• 401K plan with employer matching contribution.
• $23 per hour - 40 hours a week

Resumes will be accepted by email only.

Only qualified candidates will be contacted.

WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.

WSH Management is a drug free workplace.

WSH MANAGEMENT is an Equal Opportunity Employer (EOE) M/F/D/V/SO