Job Description

WALKER COUNTY APPRAISAL DISTRICT

Open Position

 POSITION: Collections Support                   DEPARTMENT: Collections    

REPORT TO: Chief Appraiser                       TDLR REGISTRATION: Not Required

Posting Date:  7/26/2021                            Closing Date:  Until Filled

JOB SUMMARY: Assist in the operation of a smooth and efficient tax collection system while offering professional and courteous service to all customers/taxpayers.  As with all positions within Walker CAD, the highest level of professionalism and customer service is required.

ESSENTIAL DUTIES: Collect tax payments and issues receipts to taxpayers.

Assists in answering any collections-related calls, receive and process all homestead, disability, and veteran exemption applications.  Offers taxpayer assistance in all collection matters. Able to cross-train to assist other departments as needed and when called upon to do so.

 PHYSICAL DEMANDS: Requires prolonged periods of standing while processing tax payments.  Daily filing requires bending /kneeling when necessary. Data entry requires prolonged periods of sitting and typing.

 ENVIRONMENTAL FACTORS: Continuous and direct contact with the public.  The entire property is a non-smoking workplace.

QUALIFICATIONS: Education: High school diploma (or equivalent) is required.

 Experience:  Minimum of one (1) year in an office environment. Property tax, bill payment processing, or banking experience preferred.  General clerical skills with a clear understanding and use of typical office equipment is required. High-volume payment processing experience is a plus.

Skill/Abilities: Strong public relations/communication skills and the ability to multi-task effectively. Knowledge of common office equipment and office practices.

Preferences: Seeking a professional-minded, outgoing, friendly, and self-motivated individual to be a first point of contact for a fast-paced office.  Applicants will need to be detail-oriented, have strong communication skills, and be able to learn new software quickly.  The ability to take direction and multi-task effectively while maintaining a courteous outlook is critical.  Knowledge of Microsoft Office Suite is preferred.  Knowledge of PACS/ True Automation software is a plus.

SALARY:

Walker CAD offers a competitive salary + benefits package and is an Equal Opportunity Employer.  THE BASE salary for the position is $25,000 (negotiable based on applicable work experience).

Company Description

Walker CAD appraises all property in Walker County as required by the Texas Property Tax Code. Walker CAD also serves as the Tax Collector for all Walker County taxing entities.