Title: Communications Officer

Schedule: Monday – Friday, 8am-5pm (flexible); occasional evenings/weekends.

Location: Portland, OR (Rockwood)

Who We Are: “We provide an open door to exceptional health services and connections that support individuals and their families in healthy living.”

Wallace is a not-for-profit Federally Qualified Health Center that is making a visible difference in improving the health outcomes of our community. As a rapidly growing patient-centered primary care home, we are committed to offering high quality programs based on the most promising and progressive best practices. We are deeply rooted in our dynamic, vibrant, multi-cultural--and underserved--community. We believe that health care extends beyond the exam room, and focus on serving the whole person with support and resources that engage them fully in creating good health.

Want to learn more? Check out our website: https://mywallace.org/about-us/work-with-us/

Why Work with Us?

The Wallace staff is our greatest asset in providing essential, high-quality health services to the greater Portland area. As the community we support grows, our team grows with it. We offer an exceptional workplace that values individual contributions, cultural diversity, and ongoing learning.

Employees have the opportunity to engage with overlooked and underserved individuals and families in our community.

We collaborate with dedicated staff in an open, cooperative and respectful environment.

We provide generous benefits for employees working 32 hours or more per week including 10 paid holidays per year, PTO beginning at 90 days, 100% employer paid medical benefits with buy up options, dental, vision, life and disability plans, medical and dependent care FSA plans, and 401(k) with employer match.

Who You Are: We are looking for an exceptional communicator who thrives in a team environment and who is passionate about serving our community.

The requirements for this position are:

At least three (3) years of progressively responsible relevant experience (for example, communications, engagement, outreach, marketing)

Commitment to social justice and health equity; ability to work with diverse communities.

Established practical and strategic command over social media and digital communications tools.

Demonstrated ability to produce compelling, accurate content quickly, both in writing and visually. A strong creative vision and style.

Ability and high degree of willingness to collaborate with others.

Skill in gathering and synthesizing information from many sources. High level of skill translating technical language and ideas into "plain language".

Basic experience with and enthusiasm for desktop publishing for in‐house graphics design and production.

High attention to detail.

Solid photography skills.

Intermediate proficiency with Microsoft Office tools.

Strict integrity and sound judgment in the handling of confidential information.

Physical requirements: Ability to read fine print, and communicate in person, in writing, by telephone and electronically with or without reasonable accommodation.

Ability to pass a pre-employment background check specific to the position.

Exceptional project management skills including the ability to think independently and critically, manage multiple tasks simultaneously, and meet deadlines.

Wallace is an Equal Opportunity Employer. We believe in the power of communities to transform their health. We embrace diversity and inclusion in a serious way because we know that it makes us stronger. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. As an equal opportunity employer, we stay true to our mission by ensuring that we are all "together in health.”

What You’ll Do: Our creative team is highly collaborative, as is the nature of the best communications work! At the same time, each team member focuses closely on specific areas of activity. As Communications Officer, you will:

External Audiences

Act as "master wrangler" of key communications platforms. You'll create content, undertake care and feeding, and evaluate effectiveness of our website, social media (Facebook, YouTube) and other digital tools.

Deploy your storytelling skills to educate and inspire target audiences, through a wide variety of media (digital, print, photography, video, collateral, etc.).

Serve as the main point of contact for creating and maintaining collateral materials, Wallace "swag" and other marketing products.

Organize and maintain communications-related plans, calendars, reports, files and archives.

Collaborate with team colleagues to plan and produce outstanding donor cultivation and “friend-raising” communications and events.

Act as point person or support for organization’s participation in patient-focused/community outreach/business and civic events.

Internal Audiences

Develop and produce a variety of print, digital and other collateral for patient outreach, orientation and education, based on organization-wide priorities. Create and maintain a toolkit of basic templates (flyers, etc.) for staff use.

Collaborate with clinical teams to create and maintain a library of high-quality on-line patient resources.

Support coordination/logistics of high priority patient engagement/outreach events.

Lead/participate in planning and implementation of staff engagement communications and activities.

Plus

Other assignments as determined by organization priorities.

Work environment: You have the opportunity for a flexible work environment, potentially comprising a combination of remote work and at our office in Downtown Rockwood.

How to Apply:

Please submit your resume and cover letter outlining why you’re an excellent fit for this position.

Note: Applications must include a cover letter to be considered.