TITLE: HEALTHCARE ANALYST

SCHEDULE: MONDAY-FRIDAY, 40 HOURS/WEEK

LOCATION: Portland, OR (Rockwood)

WHO WE ARE: 

Wallace mission statement: “We provide an open door to exceptional health services and connections that support individuals and their families in healthy living.”

Wallace is a not-for-profit Federally Qualified Health Center that is making a visible difference in improving the health outcomes of our community. As a rapidly growing patient-centered primary care home, we are committed to offering high quality programs based on the most promising and progressive best practices. We are deeply rooted in our dynamic, vibrant, multi-cultural--and underserved--community. We believe that health care extends beyond the exam room, and focus on serving the whole person with support and resources that engage them fully in creating good health.

Want to learn more? Check out our website: https://mywallace.org/about-us/work-with-us/

WHY WORK WITH US? 

• The Wallace staff is our greatest asset in providing essential, high-quality health services to the greater Portland area. As the community we support grows, our team grows with it. We offer an exceptional workplace that values individual contributions, cultural diversity, and ongoing learning. 
• Employees have the opportunity to engage with overlooked and underserved individuals and families in our community.
• We collaborate with dedicated staff in an open, cooperative and respectful environment.
• We provide generous benefits for employees working 32 hours or more per week including 10 paid holidays per year, PTO beginning at 90 days, 100% employer paid medical benefits with buy up options, dental, vision, life and disability plans, medical and dependent care FSA plans, and 401(k) with employer match.

WHO YOU ARE: 

We are looking for someone who thrives in a team environment and who is passionate about serving their community. The technical requirements for this position are:

Required Qualifications: 

• Bachelor’s degree, or equivalent training/continuing education and/or experience
• One year of relevant experience
• Experience creating graphs and tables to summarize raw data
• Comfort presenting in front of an audience and explaining what the data means both to technical and non-technical users 
• Excellent communication skills 
• Prior experience with Microsoft Office Suite, Excel and Word 
• Able to work both independently and as a member of a team 
• Excellent interpersonal skills, ability to work with people of diverse ethnic, social, economic, and cultural 
• backgrounds
• Excellent organizational skills and the ability to prioritize workload independently 
• Proven ability to use critical thinking skills with attention to details 
• Ability to quickly adapt to new technology and software, including Electronic Health Record systems

Preferred Qualifications: 

• Previous experience as a healthcare data analyst or similar role 
• Experience with an electronic medical record, OCHIN EPIC and associated tools, SQL, and/or Tableau 
• Advanced skills with relational databases, preferably using Microsoft Access or Crystal Reports 
• Prior experience with Microsoft Office Suite, Access, Outlook, PowerPoint and Visio 
• Experience developing complex spreadsheets, custom charts, dashboards, and advanced formulas 
• Familiar with public health/epidemiological concepts and methods 
• Experience participating on multi-disciplinary workgroups 
• Experience with survey research methods 
• Ability to pass a pre-employment background check specific to the position applied for

Wallace is an Equal Opportunity Employer. We believe in the power of communities to transform their health. We embrace diversity and inclusion in a serious way because we know that it makes us stronger. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. As an equal opportunity employer, we stay true to our mission by ensuring that we are all "together in health.”

WHAT YOU’LL DO:

The Healthcare Analyst is responsible for supporting the clinic in meeting its external and internal data and reporting needs. These needs include federal and state reporting requirements, grant data needs and internal data needs of several types including; operations, quality, care management, and financial. They will actively participate in process improvement in the clinic, working with staff to produce dashboards, reports and other visual representations of data that are easy to understand, engaging, and visually appealing with their expertise in reporting and metrics. Duties include:

• Use a variety of software tools and/or programming languages to meet the data and reporting needs of the clinic in an effective and efficient manner 
• Responsible for developing and maintaining accurate and valid data reports and care management lists with a high degree of attention to detail and for determining the root cause of any data issues that arise 
• Assists in coordinating Wallace’s Quality Improvement committee activities 
• Works with clinic staff to design dashboards, reports, and other visual representations of clinic data to assist in meeting metric goals and improved health outcomes for patients 
• Assists Data and Quality Manager in tracking external and internal data needs and ensuring that those needs are met in a timely and complete manner 
• Develops expert level knowledge of metric specifications, clinic workflows around metrics, and metric goals
• Presents and explains data reports to leadership and clinic staff during structured meetings and as needed 
• Acts as a resource to clinic staff to answer questions, review and explain documentation, workflows and other metric details
• Participates in ongoing process improvement projects and supports the clinic in meeting metric goals, as needed
• Works collaboratively with partner organizations to meet shared goals 
• Perform safe work practices to protect the health and safety of employees and patients per OSHA regulation
• Protect individually identifiable health information per HIPAA regulations 
• Complete all required compliance training within established timelines 
• Other duties as assigned 
• Most of the work is performed in a clinic and office setting

HOW TO APPLY:

Please submit your resume and cover letter outlining why you’re an excellent fit for this position. Applications can be submitted through our careers webpage http://wallacemedical.org/about-us/work-with-us/, or through the job boards to which this announcement is posted.

NOTE: APPLICATIONS MUST INCLUDE A COVER LETTER TO BE CONSIDERED.