Job Description

The Warehouse Division Accounts Receivable (AR) Specialist is responsible for managing warehouse billing processes, ensuring the timely collection of customer payments, and maintaining accurate records of all transactions. The role involves collaborating with internal teams such as operations and sales to resolve payment issues and ensure smooth billing. A key part of the role is building and maintaining strong relationships with customers to facilitate timely payments while adhering to company standards and customer-specific requirements.

Shift

• Full-time, Monday–Friday standard business hours

Key Responsibilities

• Review and process billing for customer accounts, ensuring all required documentation is present, accurate, and timely (e.g., invoices, customer required documentation, etc.).:
• Monitor accounts receivable aging reports and follow up with customers regarding past due invoices.
• Address payment discrepancies and work with internal teams (e.g., operations and account management) to resolve any issues related to billing and documentation.
• Prepare, submit, and present AR reports, tracking collections and payment statuses.
• Update and maintain customer records in accounting software (e.g., McLeod), including payment terms and account details.
• Process write-offs, credit memos, and adjustments as needed in collaboration with operations teams.

Work Environment : Fast-paced, team-oriented logistics office setting. Frequent use of computer systems, email, and phone communication.

Qualifications

Education & Qualifications

• High school diploma or equivalent required.
• Relevant experience in accounts receivable, billing, or data entry is preferred.
• Experience in transportation, logistics, and/or warehouse industries is a plus but not required.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Familiarity with accounting and ERP systems such as McLeod is advantageous.
• Strong communication skills for engaging with both customers and internal teams.
• Ability to build and maintain professional relationships with customers to ensure timely payment of invoices.

Additional Information

Pay/Benefits/Perks

• $22 - $24 Hourly
• Accrue up to five days PTO in first year
• Two weeks vacation plus one week PTO accrue on first anniversary
• Medical, Dental, Vision, Life Insurance, Disability
• Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.