Warehouse Operations Specialist

Hearts for the Homeless

Warehouse Operations Specialist

Buffalo, NY
Full Time
Paid
  • Responsibilities

    Job Title: Warehouse Operations Specialist

    Job Type: Full-Time

    Pay: $20.00 to $23.00 per hour

    Location: Buffalo, NY

    Schedule: Monday - Saturday availability required

    Experience: Driving larger truck experience required; Forklift experience required; certification preferred

    Position Summary

    We are seeking a dependable and team-oriented Warehouse Operations Specialist (WOS) to join our team in a fast-paced warehouse environment. This role is ideal for someone who can work independently, take initiative, and support daily warehouse operations while assisting leadership.

    The WOS plays a key role in ensuring efficient product sorting, safe equipment operation, and overall warehouse organization. This position also includes opening and/or closing responsibilities and supporting the Donated Goods Manager with daily operational needs.

    Key Responsibilities

    • Operate a forklift to transport and stack bales, pallets, and capsacks safely and efficiently
    • Unload trucks and move materials to appropriate warehouse locations
    • Move 20’ box trucks to and from the dock for unloading
    • Assist in developing and executing daily operational plans
    • Lead daily morning meetings
    • Complete and file end-of-day reports
    • Open and/or close and secure the warehouse as needed
    • Unload and process donations from multiple trucks daily
    • Create bales and assist with inventory organization
    • Load trailers and containers, ensuring proper documentation
    • Maintain a clean, organized, and safe warehouse environment
    • Collaborate with team members, leadership, and donors
    • Support and help guide warehouse associates to meet team goals
    • Follow all safety policies and company procedures
    • Perform additional duties as assigned

    Qualifications

    • Forklift certification required (must be maintained)
    • Ability to operate warehouse equipment safely and efficiently
    • Experience with UPS, FedEx, or other shipping carriers preferred
    • Clean motor vehicle record
    • Strong attendance and punctuality
    • Excellent communication, organization, and multitasking skills
    • Ability to work both independently and as part of a team
    • Physical Requirements
    • Ability to stand and work on your feet for up to 10 hours per day
    • Ability to lift up to 60 pounds regularly
    • Comfortable performing heavy lifting and repetitive tasks

    What We’re Looking For

    We’re looking for someone who is reliable, proactive, and comfortable taking on leadership responsibilities in a warehouse setting. The ideal candidate is safety-focused, organized, and thrives in a fast-moving environment.

    Why Work With Us

    • Mission-driven organization making a positive community impact
    • Comprehensive benefits package, including:
      • 401(k)
      • Flexible Spending Account (FSA)
      • Health Savings Account (HSA)
      • Health, Dental, and Vision Insurance

    Job Type: Full-Time

    Work Location: In person