Benefits:
Competitive salary
Employee discounts
Opportunity for advancement
Warehouse Supervisor Assistant Location: In-person (Ontario, CA) Job Type: Full-time
About PetPals Group Inc.
PetPals® is a family-run business with over 20 years of experience crafting eco-conscious, long-lasting cat furniture. Rooted in generations of feline devotion, we design products that meet the needs of cats while enhancing the aesthetics of modern living spaces.
Our team shares a deep passion for creating cozy sanctuaries that reflect both pet and owner’s purr-sonality. More than pet lovers, we are a collaborative group that values kindness, operational excellence, and continuous improvement. If you are seeking a workplace where your contributions matter, you will feel right at home here.
What You’ll Do
As our Warehouse Supervisor Assistant, you’ll support the day-to-day operations of our Ontario warehouse, helping ensure inventory accuracy, efficient order fulfillment, and a safe, organized workspace. You will work closely with the Warehouse Supervisor to maintain smooth logistics and uphold high standards of quality and timeliness.
Order Processing & Fulfillment
Process daily orders through ShipStation, FedEx, and UPS
Coordinate and prepare LTL shipments via FedEx bulk logistics
Create and apply shipping labels for outgoing orders and replacement parts
Package and stage orders for pickup or delivery
Shipping & Receiving
Receive, inspect, and verify incoming shipments against packing lists
Document and report any discrepancies or damaged goods
Organize and shelve inbound inventory according to SKU and category
Maintain accurate receiving logs and update inventory systems
Inventory Management
Perform weekly inventory audits and alert for overstock or low-stock SKUs
Maintain and update inventory logs, including Replacement File and R-Parts tracking
Assist with cycle counts and physical inventory reconciliation
Monitor supply levels (e.g., packing materials) and report restocking needs
Warehouse Operations
Support warehouse layout optimization and product organization
Assist with pallet handling and forklift operation (if certified)
Maintain cleanliness and organization of warehouse zones
Ensure proper labeling and signage for storage areas
Safety & Compliance
Follow all safety protocols and use PPE as required
Conduct routine safety checks and report hazards or violations
Assist in training team members on safe handling and equipment use
Support emergency preparedness and incident reporting procedures
Team Collaboration & Support
Communicate effectively with Warehouse Supervisor and team members
Help delegate tasks and monitor workflow during peak periods
Contribute to continuous improvement initiatives for warehouse efficiency
Required Qualifications
1+ year experience in warehouse operations or logistics
Familiarity with ShipStation, UPS, and FedEx platforms
Proficiency in Microsoft Excel and basic data entry
Ability to lift to 50 lbs and stand for extended periods
Strong organizational skills and attention to detail
Dependable, punctual, and team-oriented
Basic understanding of warehouse safety protocols; OSHA 10 or 30 certification preferred
Application Questions
Do you have experience with warehouse operations or order fulfillment?
Are you proficient in Microsoft Excel?
Are you certified to operate a forklift (or open to certification)?
Have you completed OSHA 10 or OSHA 30 safety training?
Benefits
Benefits become available after completion of the probation period and/or work anniversary, depending on the benefit type.
Paid Federal Holidays
Paid Sick Leave
Paid Vacation
Health Insurance
401(k) Retirement Plan
Employee discounts on pet products
Hands-on training and growth opportunities
Work Environment & Expectations
This is a hands-on, in-person role at our Ontario, CA facility. We’re seeking someone dependable, safety-conscious, and eager to grow with us. The top priorities for this position are improving organization and efficiency and closely monitoring inventory to prevent out-of-stock and overstock situations. Consistent attendance, physical stamina, and a proactive attitude are essential for success in this role.
Ready to Join Us?
Love pets and thrive in a fast-paced warehouse environment? Apply today and become a valued member of the PetPals family!