Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Paid time off

Vision insurance

Delivery & Event Support Specialist (FT)

Supervisor Responsibilities:

Assist management with daily route planning and delivery logistics to improve efficiency and workflow organization.

Help create and organize driver assignments for daily delivery schedules.

Maintain and update Excel spreadsheets containing daily orders, delivery routes, and assigned drivers.

Prepare route packets and organize order documentation, including tent cards and client materials.

Support operational coordination between kitchen staff, drivers, and management to ensure smooth daily execution.

Assist in overseeing delivery readiness, order accuracy, and team organization before route departures.

Provide leadership support by helping train staff, answering operational questions, and maintaining service standards.

Responsibilities:

Organize and prepare multiple corporate drop-off orders for delivery, often handling several orders per route.

Carefully review order sheets to verify client details, delivery instructions, food items, beverages, disposable supplies, and required equipment.

Assemble and organize catering equipment including disposable service-ware, utensils, beverage supplies, chafers, and additional requested setup materials.

Prepare and brew coffee service for orders requiring beverage stations, including gathering cups, sugars, stirrers, and accompaniments.

Collect and organize beverages such as sodas, juices, and bottled drinks while ensuring proper storage and transport.

Conduct detailed quality-control checks on all food items prior to departure to ensure accuracy, presentation, and completeness of every order.

Maintain awareness of special order details and proactively identify missing or unlisted items to avoid delivery issues.

Safely and efficiently load catering vans while maximizing organization and protecting food quality during transportation.

Navigate corporate buildings, loading docks, and security procedures to ensure professional and timely deliveries.

Provide excellent customer service by greeting clients professionally, communicating clearly, and creating a welcoming experience upon arrival.

Complete full buffet setups for corporate clients, including food displays, beverage stations, coffee service, and equipment arrangement.

Ensure all setups are clean, organized, visually appealing, and fully prepared for immediate client use.

Represent Monumental Food and Main Event Caterers professionally while maintaining high service standards in fast-paced environments.

Train and mentor new team members on delivery procedures, customer service expectations, setup standards, route organization, and operational workflow.

Required Skills/Abilities:

Valid driver's license and clean driving record required.

Proven ability to manage multiple tasks simultaneously, effectively resolve problems, and recommend practical solutions.

Highly self-motivated with a strong sense of urgency and the ability to complete tasks with minimal supervision.

Strong detail orientation with the ability to meet strict deadlines consistently.

Able to be flexible, adapt to and respond to change, make sound decisions in stressful situations, and prioritize tasks and projects effectively.

Language Proficiency: Bi-lingual in Spanish is required.

Education and Experience:

High School diploma or equivalent required.

Experience: 1-3 years of progressive experience in warehouse or logistics management.

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.