Position Overview

The Warehouse Supervisor / Warehouse Lead is responsible for overseeing daily warehouse operations, ensuring adherence to standard operating procedures, and leading warehouse personnel to achieve productivity, safety, and quality objectives. This role serves as a key operational leader, coordinating workflow, delegating tasks, and ensuring all processes are completed efficiently and accurately.

Key Responsibilities

• Review daily work assignments and distribute tasks to warehouse associates and temporary staff to meet operational goals.
• Provide direct supervision and oversight of warehouse workflows to maintain efficiency and productivity.
• Ensure all receiving and shipping activities are completed accurately and consistently.
• Verify that required shipment documentation, records, and supporting materials are completed and maintained.
• Ensure all outbound loads are properly secured and prepared for transport.
• Verify inbound and outbound shipments, including inspection, documentation, and shipment security procedures.
• Ensure weights, counts, and inventory records are accurately documented and submitted as required.
• Monitor and enforce compliance with company procedures, safety regulations, and operational standards.
• Operate forklifts and other material handling equipment as needed.
• Support employee onboarding and training efforts in coordination with management.
• Identify opportunities for process improvements and communicate operational issues to management.
• Perform additional duties as needed to support warehouse operations and business objectives.

Supervisory Responsibilities

• Directly supervise warehouse associates and temporary staff.
• Provide coaching, guidance, and daily support to team members.
• Promote a positive, safe, and productive work environment.
• Assist with employee performance management and accountability.

Qualifications & Skills

• Strong leadership, supervisory, and team-building abilities.
• Knowledge of warehouse operations, including shipping, receiving, inventory control, and material handling.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Excellent communication, organizational, and problem-solving skills.
• Ability to exercise sound judgment and maintain operational oversight across staffing, inventory, shipping, receiving, and warehouse processes.
• Commitment to workplace safety and operational excellence.
• Forklift experience and/or certification preferred.
• Proficiency with warehouse management systems and basic computer applications preferred.