Job Description

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons

• Use an 8D format to thoroughly report and resolve product issues.

• Issue RMA’s to customers

• Communicate with customers to ascertain relevant information for the failure.

• Visit customer to review the processes and understand issues

• Receive and evaluate returned product perform cause and effect analysis.

• Recreate customer failure, reveal actual cause of failure through 5 whys, ANOVA, DOE and other analytical tools.

• Clearly state root cause.

• Assign tasks to appropriate individuals and follow up on completion of assignments to a target date.

• Review effectiveness and relevance of corrective and preventive actions.

• Submit process changes to production controls and processes

• Submit Engineering Change Request (ECR) as needed

• Other duties and responsibilities as assigned by manager

Qualifications

Specific skills needed:

• Ability to setup and conduct a hydraulic test

• Fluency in English

• Strong mechanical aptitude

• Able to understand a hydraulic schematic

• Able to lift 50 lbs

• Strong work ethic

• Complete daily workload without prompting.

• Q-pulse reporting

• 6-sigma Analytical competency

Other skills:

• Two years Associate degree in Engineering and/or applicable experience in an Manufacturing Environment

• NFPA certification, preferred.

• Fluid mechanics background or education

• Understanding of hydraulic circuits

• Basic computer skills

Additional Information

Salary and Benefits:

The hourly range for the position is $21.50 - $29.40/hour. The individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. The Recruiter can share more details about the specific salary range during the interview process.

Your well-being matters to us at Bosch! That's why we offer a total package that goes beyond just a paycheck. Alongside a competitive compensation package, you'll enjoy a suite of benefits designed to empower you in every area of your life! Think of it as our way of investing in your success! This includes:

• Prioritizing Your Health: Access to high-quality medical, dental, and vision plans; Health Savings Accounts (HSA) and Flexible Spending Accounts to make managing your healthcare easier; plus wellness programs to help you stay healthy and energized.
• Securing Your Future: We offer a 401(k)-retirement plan with company match, safe harbor contribution into the 401(k) and provide resources to help you confidently plan for retirement.
• Supporting Your Life: Paid time off to recharge and pursue your passions, and tuition reimbursement to invest in your professional development.
• Providing Peace of Mind: Access to life insurance and disability coverage to protect you and your loved ones.

Must Have:

• Must have US work authorization.
• Indefinite U.S work authorized individuals only. Future sponsorship for work authorization is not available.

We are an Equal Opportunity Employer including disability/Veterans.