Waste Away Dumpster Service, LLC

Huntsville, AL

Please Contact Andrea Kidd

(256)679-2396

Billing & Customer Service Specialist

Position Summary:

This position involves supporting our billing department by handling the monthly billing, processing invoices, responding to customer service needs, & managing collections.

Remote Work-from-Home Position: Monday – Friday 9 am to 5 pm.

Responsibilities:

Monthly billing to our business customers

Generate Invoices

Manage Collections

Process payments

Mail & email all open invoices to customers

Pick up checks from post office (South Huntsville)

Customer Service tasks including handling emails & phone calls.

Protect confidential customer information

Mandatory in-person training period (likely to last anywhere from 2 to 3 weeks)

Training for billing will be required in-person 4 days every month during the billing cycle for a period of time.

Experience & Qualifications

QuickBooks (desktop preferred)

Customer service skills

Microsoft office/Excel

Excellent multi-tasking skills

Communication & problem-solving skills

Benefits

Work from home

Locally owned company

Paid vacation & holidays

Health Insurance

Dental & vision insurance

Personal days

Paid weekly

Paid vacation

Paid holidays

Life insurance coverage – paid 100% by Waste Away