Job Description

Job Description

Summary

Support management and training development staff with data processing and administrative tasks, creating and maintaining training schedules and training records, and other tasks as needed.

Responsibilities

• Aid the Training Facilitator in preparing employees for job related training.
• The Training and Development Intern would be expected to handle a variety of clerical tasks from answering phone calls, addressing employee questions/concerns, and responding to emails.
• Responsible for clerical and administrative duties related to training and organizational development.
• Maintain accurate, up-to-date records of employee training and certifications.
• Providing general admin assistance and support for the training facilitator and trainers.
• Obtaining training records / certificates of training or qualifications achieved from all employees’ personnel files and / or training software.
• Recording all staff’s training attendance.
• The Training and Development Intern would also be expected to offer value-added input to the continuous improvement of the program.
• Assist in researching training events under the direction of the Training Facilitator and Management.
• Assisting with the scheduling of training sessions including notifying all relevant parties.
• The Training and Development Intern must be able to work well in a team environment.
• Maintain technical knowledge of databases and other record keeping systems.
• The Training Intern will be expected to perform other duties as required.

Required Qualifications/Skills:

• Able to read, write and comprehend instructions.
• Able to effectively present information in one on one and group situations with all levels of employees.
• Establish and maintain productive relationships with employees in affected departments/areas.
• Proficient in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Able to teach others how to do something.
• Proven skills in Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Experience with LMS systems or SharePoint would be helpful.

Required Education and Licensing

• Pursuing an AA/AAS/AS degree in Training and Development, Safety, Business, or another related field.

• Must have been enrolled full-time for the current semester, new graduates are still eligible for this position

*Watchfire is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

*Legal authorization to work in the US required. We will not consider candidates who need sponsorship, now or in the future, to be legally employed in the US. No H1B, OPT, CPT or other “temporary work authorization” candidates will be considered.