Benefits:

Free uniforms

Health insurance

Training & development

Project Team Leader

Perks:

Online Mobile Courses

Flexible Scheduling

Paid Training for Career Advancement

Competitive Wages

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a ‘One Team’ mentality, manage and complete jobs according to PuroClean® processes per workorder. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales and marketing activities, including add-on sales and security checks. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Project Manager, Operations Manager, General Manager or Owner, as appropriate, and customer are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Qualifications

Candidates should meet one of the following experience and certification requirements:

Minimum of 2 years of field experience, and

IICRC Water Restoration Technician (WRT) Certification required, and one of the following:

IICRC Fire and Smoke Restoration Technician (FSRT), or

IICRC Applied Structural Drying (ASD)

Essential Job Functions

The Lead Technician is responsible for:

Communicating the restoration process clearly to customers

Providing daily updates to insurance partners and centers of influence

Assessing job severity and evaluating the extent of damages

Understanding and promoting the company’s operational systems, including:

Company CRM

Xactimate

Mitigate

Training new employees on technician responsibilities and company procedures

Maintaining a professional appearance and positive attitude at all times

Wearing the company-provided uniform as required

Fostering a strong team culture among field operations staff and across the organization

Specific Responsibilities

The Lead Technician is responsible for:

Following all OSHA regulations and company safety procedures and standards

Understanding and adhering to restoration procedures, including:

Water damage restoration procedures

Mold remediation equipment and procedures

Fire and smoke cleaning tools and procedures

Carpet cleaning equipment and procedures

Demonstrating a positive, team-oriented, can-do attitude at all times

Completing all necessary paperwork accurately and on time while delivering excellent customer service

Maintaining all equipment and vehicles in a clean, safe, and serviceable condition

Remaining available for emergency response work 24 hours a day, 7 days a week, as needed

Physical Requirements

Candidates must be able to:

Possess a valid driver’s license and safely operate company vehicles

Lift and carry equipment weighing up to 50 pounds

Work for extended periods in both large and confined spaces

Wear appropriate respirator equipment for extended periods

Pass a respirator fit test and medical evaluation

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.