Water Damage Restoration Mitigation Manager

PuroClean Restoration Specialist of Scottsdale

Water Damage Restoration Mitigation Manager

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Paid time off

    Training & development

    PuroClean Restoration Specialists Water • Fire • Mold • Trauma | Field Leadership

    Who We’re Looking For

    We are looking for a hands-on Mitigation Manager with strong restoration leadership experience who takes pride in the work, leads ethically, and understands that customer service, safety, documentation, and profitability all work together.

    This is a field-focused leadership role for someone who sees what needs to be done, plans ahead, and takes action—without shortcuts and without ego.

    Who We Are

    PuroClean Restoration Specialists is a professional restoration company providing water damage restoration, fire damage restoration, mold remediation, and trauma cleanup.

    We are values-driven and believe in:

    Doing the right thing—always

    Respect, safety, and accountability

    Ongoing training and professional growth

    Clear communication and excellent customer service

    Key Responsibilities

    Lead and support mitigation technicians in the field

    Plan and schedule water, fire, mold, and trauma jobs

    Visit job sites daily to ensure quality, safety, and compliance

    Review documentation (notes, photos, moisture maps, sketches) for billing and compliance

    Communicate with property owners and insurance adjusters

    Train, coach, and hold the team accountable

    Enforce safety standards and procedures

    Oversee warehouse, vehicles, and equipment

    Ensure vendor program compliance

    Serve as backup on-call and first responder as needed

    Required Experience & Certifications

    IICRC certifications:

    Water Restoration (WRT/ASD)

    Fire & Smoke Restoration (FSRT)

    Mold Remediation (AMRT or equivalent)

    Experience in restoration operations, mitigation management, or field supervision

    Strong knowledge of IICRC standards, documentation, and job profitability

    Ability to manage multiple jobs without becoming overwhelmed

    How Success Is Measured

    Customer satisfaction

    Team morale and engagement

    Safe, ethical, and profitable job execution

    Complete and accurate documentation

    Quality work done the right way

    Compensation & Benefits

    Competitive salary

    Performance bonus

    On-call / emergency response pay

    Health insurance

    Paid time off

    Simple IRA with 3% match

    Training & certification support

    If you’re a hands-on restoration leader who believes in doing the job right, supporting the team, and serving customers with integrity—we’d like to talk.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.