Water Damage Restoration Mitigation Manager
Benefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
PuroClean Restoration Specialists Water • Fire • Mold • Trauma | Field Leadership
Who We’re Looking For
We are looking for a hands-on Mitigation Manager with strong restoration leadership experience who takes pride in the work, leads ethically, and understands that customer service, safety, documentation, and profitability all work together.
This is a field-focused leadership role for someone who sees what needs to be done, plans ahead, and takes action—without shortcuts and without ego.
Who We Are
PuroClean Restoration Specialists is a professional restoration company providing water damage restoration, fire damage restoration, mold remediation, and trauma cleanup.
We are values-driven and believe in:
Doing the right thing—always
Respect, safety, and accountability
Ongoing training and professional growth
Clear communication and excellent customer service
Key Responsibilities
Lead and support mitigation technicians in the field
Plan and schedule water, fire, mold, and trauma jobs
Visit job sites daily to ensure quality, safety, and compliance
Review documentation (notes, photos, moisture maps, sketches) for billing and compliance
Communicate with property owners and insurance adjusters
Train, coach, and hold the team accountable
Enforce safety standards and procedures
Oversee warehouse, vehicles, and equipment
Ensure vendor program compliance
Serve as backup on-call and first responder as needed
Required Experience & Certifications
IICRC certifications:
Water Restoration (WRT/ASD)
Fire & Smoke Restoration (FSRT)
Mold Remediation (AMRT or equivalent)
Experience in restoration operations, mitigation management, or field supervision
Strong knowledge of IICRC standards, documentation, and job profitability
Ability to manage multiple jobs without becoming overwhelmed
How Success Is Measured
Customer satisfaction
Team morale and engagement
Safe, ethical, and profitable job execution
Complete and accurate documentation
Quality work done the right way
Compensation & Benefits
Competitive salary
Performance bonus
On-call / emergency response pay
Health insurance
Paid time off
Simple IRA with 3% match
Training & certification support
If you’re a hands-on restoration leader who believes in doing the job right, supporting the team, and serving customers with integrity—we’d like to talk.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.