Water Damage Restoration Project Team Leader

PuroClean of Laurel

Water Damage Restoration Project Team Leader

Beltsville, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    Free food & snacks

    Free uniforms

    Training & development

    Project Team Leader

    Perks:

    Online Mobile Courses

    Flexible Scheduling

    Paid Training for Career Advancement

    Opportunity to Help People in Times of Need

    Aggressive Competitive Wages

    Company and Culture:

    PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

    Job Position Description:

    With a ‘One Team’ mentality, manage and complete jobs according to PuroClean® processes per workorder. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales and marketing activities, including add-on sales and security checks. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Project Manager, Operations Manager, General Manager or Owner, as appropriate, and customer are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

    Responsibilities:

    Managing Customer Satisfaction and representing the brand

    Effectively perform all aspects of the production processes

    Continued development of production skills and expertise

    Financial asset and equipment management

    Following all uniform and policy guidelines in line with the Brand Identity Guide

    Always leaving jobsites with a clean and orderly appearance

    Coaching and training of production staff technicians

    Preventative maintenance on vehicles, equipment and oversight of facility maintenance

    Ensure clear communication with office staff, immediate supervisor and fellow technicians

    Qualifications:

    3+ years of experience in property restoration (residential and/or commercial)

    Leadership or project management experience in the field

    Strong communication and documentation skills

    Proficiency in using restoration tools and software (e.g., moisture meters, Xactimate)

    Valid driver's license & clean driving record

    Ability to lift 50+ lbs and work in attics, crawlspaces, and construction zones

    Must be comfortable in high-paced, emergency-response environments

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.