Job description

RESPONSIBILITIES

The Service Technician’s responsibilities include traveling to customers’ locations to access water filtration equipment and perform routine maintenance.

The Service Technician will install and test products and provide customers with instructions on the proper usage of the product.

To be successful as a Service Technician you should have excellent technical and mechanical skills and experience with basic hand, power and diagnostic tools, and you should be physically fit to lift heavy equipment.

Industry specific on-the-job training will be provided.

TASKS

Answer telephone inquiries and assist clients.

Install and test products, equipment, and machinery.

Provide instructions to customers on the proper usage of their product.

Use diagnostic tools to identify issues and evaluate the available information.

Promote the company’s services.

Technologically savvy. Maintain technical and mechanical skills.

Participate in meetings as scheduled.

QUALIFICATIONS

Ability to work independently and diagnose and solve problems based on customers’ non-technical descriptions.

Excellent customer service and communication skills. Multi-lingual appreciated.

Strong working knowledge of equipment and tools used in the industry. Associate degree or technical certification is a plus.

Experience in installation work and maintenance of RO systems and water filtration equipment.

Plumbing background required.

Able to lift heavy equipment, work in confined spaces, and bend frequently.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

401(k)

401(k) matching

Health insurance

Paid time off

Schedule:

8 hour shift

Extended hours

Monday to Friday

Morning shift

On call

Overtime

Weekends as needed

Ability to Relocate:

San Jose, CA: Relocate before starting work (Required)

Work Location: On the road