Benefits:

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Who we are + what we do – ServiceMaster Restore

ServiceMaster Restore is a top-performing ServiceMaster franchise servicing five counties in the region. ServiceMaster Restore does it all: Water, fire, smoke, mold, trauma, bio-hazard, hoarding, odor/pathogen control, reconstruction and more! At ServiceMaster of Salem we unite for the common goal of RESTORING PEACE OF MIND® to our customers.

What the job looks like - Job Description:

The Water Mitigation Coordinator is a highly organized, customer-focused team player responsible for ensuring a smooth and professional claims process from start to finish. This role supports clients, field staff, and management by maintaining clear communication, timely service execution, and fully documented job files—all while delivering a standout client experience

What you’ll be doing - To be considered, you’ll need to be able to perform the following:

Communicate clearly and professionally with clients, team members, and insurance representatives.

Communicate effectively through written and verbal communication over the phone, via email, and in person.

Provide timely updates and support to meet client and project needs.

Coordinate and dispatch crews to job sites as needed.

Track and review project documentation and compliance requirements.

Ensure job files are complete, accurate, and consistently updated.

Assist with verifying payment responsibilities and support billing inquiries when needed.

Conduct quality assurance follow-ups and document feedback.

Participate in daily team meetings to review project status and ensure expectations are being met.

Maintain punctuality and adhere to company policies and procedures.

Perform other related duties as assigned.

What we’re looking for - You’ll be a great fit if you:

Are adaptable, dependable + work well with others.

Have punctual tendencies and an organized approach to work.

Possess excellent communication skills – written and verbal.

Have a background in similar fields/positions, office work, customer service.

Are computer literate with capability in email, MS Office and related business and communication tools.

What you’re looking for - Benefits + Compensation:

Full time, Wednesday through Sunday, 8AM-5PM.

Hourly base (starting wages listed) + monthly commissions (they combined range is averaged between $50-55k annually).

Medical, Dental + Vision Insurance

401K Retirement plan with Employer 3% contribution

9.5 paid holidays & 40hours of PTO to start

Training provided

Professional development, as desired

Submit your resume today

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.