Water Restoration Technician Lead

ServiceMaster Restore 6173 - Azusa

Water Restoration Technician Lead

Bernalillo, NM
Full Time
Paid
  • Responsibilities

    Benefits:

    INCENTIVES

    Hospital & Critical Illness Insurance

    Voluntary Life Insurance

    401(k)

    Dental insurance

    Employee discounts

    Health insurance

    Vision insurance

    Wellness resources

    Paid time off

    Join a trusted leader in disaster restoration! At ServiceMaster, we don’t just restore homes and businesses—we restore peace of mind. We're seeking a skilled and motivated Water Restoration Technician to join our team. This role offers competitive hourly pay plus incentives, career growth opportunities, and a full suite of employee benefits.

    Position Overview:

    As a Water Restoration Technician, you’ll lead water mitigation jobs from start to finish. You'll inspect job sites, perform water extractions and demolition, document work thoroughly for insurance purposes, and communicate clearly with customers throughout the process. You’ll also supervise and guide Water Associates, ensuring safety, efficiency, and top-quality service.

    Key Responsibilities:

    Retrieve work orders, load equipment, and travel to job sites.

    Perform water extraction, demolition, and light construction tasks.

    Conduct daily monitoring and make drying plan adjustments as needed.

    Communicate job progress and next steps to customers using visual aids and documentation.

    Document work with detailed notes and photos for insurance billing.

    Oversee job quality and supervise Water Associates on-site.

    Collect customer approvals and payment when necessary.

    Maintain equipment, report malfunctions, and keep company vehicles clean and stocked.

    Requirements & Qualifications:

    Prior experience in restoration or construction preferred.

    Valid driver’s license with a clean driving record.

    Strong customer service and communication skills.

    Comfortable using mobile software to document jobs.

    Able to lead projects and instruct team members effectively.

    Certifications preferred but not required:

    Required Certification: o IICRC – Institute of Inspection, Cleaning and Restoration Certification

    Certifications preferred but not required: o WTR – Water Damage Restoration Technician o ASD – Applied Structural Drying Technician

    Physical Demands & Work Conditions:

    Lift, carry, and move up to 70 lbs regularly.

    Work in confined spaces, crawl, squat, and stand for extended periods.

    Work indoors and outdoors in varying temperatures and conditions.

    Wear safety gear, including respirators when required.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.